Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, whether homeowners receiving support under the Warm Homes Plan will be free to choose their own accredited installer.

All installers participating in Government clean heat schemes must be Microgeneration Certification Scheme certified, a nationally recognised quality assurance scheme. Under the Boiler Upgrade Scheme, consumers choose their installer and are encouraged to obtain multiple quotes, to ensure they are content with the costs involved.

Government will consult this year on options for bringing the oversight of energy efficiency and microgeneration installations for government schemes under closer government control.

In Summer 2026, Government will launch an enhanced, impartial digital-first advice and information service that will act as the ‘national spine’ for home retrofit advice, enabling consumers to access trusted information and find accredited installers operating in their area.