Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, pursuant to the Answer of 7 December 2022 to Question 98848 on Energy Bills Rebate: Meters, what discussions his Department has had with energy companies to help ensure that those customers entitled to the Energy Bills Support Scheme, who has not received the October 2022 prepayment voucher on time, will be able to claim and receive that payment.

On 4th December, my Rt. Hon. Friend the Secretary of State wrote to all energy suppliers with customers on traditional prepayment meters, who I subsequently met with, reiterating the importance of ensuring these customers receive their vouchers.

As of 1st December, energy suppliers had issued 4,044,554 vouchers to customers with traditional prepayment meters, of which 2,659,344 had so far been redeemed. The Government will continue to publish this data on a monthly basis during the scheme.

Vouchers are valid for three months from the date of issue and can be extended.