Retail Trade: Harassment

(asked on 8th June 2021) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, what plans she has to protect retail workers from verbal and physical abuse as covid-19 lockdown restrictions ease.

Answered by
Kit Malthouse Portrait
Kit Malthouse
Minister of State (Ministry of Justice) (jointly with Home Office)
This question was answered on 15th June 2021

The Government conducted a call for evidence on violence and abuse toward shop staff to understand the extent of the issue and how we can improve the response to these crimes. The Government’s formal response was published 7 July 2020 and is available here:

To address the actions raised in the call for evidence the Home Office has worked closely with retailers and trade organisations through the National Retail Crime Steering Group. We have developed resources to assist retailers to report crimes when they occur, resources for shop staff who are victims of violence and abuse, and the #Shopkind communications campaign. The downloadable resources are free to use and are available here:

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