Universal Credit: Coronavirus

(asked on 17th November 2020) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment she has made of the effect of the covid-19 outbreak on the timeline for the rollout of universal credit.


Answered by
Will Quince Portrait
Will Quince
This question was answered on 23rd November 2020

The Department successfully completed the rollout of Universal Credit in December 2018 and it is available in every Jobcentre across the country.

Universal Credit has stood up to the challenge of the COVID-19, whereas the previous legacy benefit system would have buckled under the pressure, with millions of people able to access welfare which is fairer and more generous. The application process is deliberately designed to be as quick and easy as possible, so that claimants receive money at the earliest opportunity. Universal Credit is a predominantly digital service, ensuring we make best use of technology to deliver a modern and effective working-age welfare system, allowing our staff to concentrate on those people who require additional support

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