Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps her Department is taking to tackle the use of pressure selling techniques.

Legislation prohibits traders from using misleading or aggressive selling practices towards consumers. Preventing consumer rips offs like these is a key priority for the Government, and we will consult early this year on strengthening consumer enforcement arrangements further. Consumers who believe they have been a victim of pressure selling should report the matter through the Citizens Advice consumer service on 0808 223 1133 (www.citizensadvice.org.uk). Consumers living in Scotland should report the matter through Advice Direct Scotland on 0808 164 6000 (www.consumeradvice.scot/).