NHS 111: Complaints

(asked on 3rd February 2020) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, how many complaints he has received on the NHS 111 service in each of the last five years.


Answered by
Edward Argar Portrait
Edward Argar
Minister of State (Ministry of Justice)
This question was answered on 11th February 2020

A count of complaints received by the Department regarding the NHS 111 service in each of the last five calendar years is shown in the following table:

Year

Count of NHS 111 complaints

2015

63

2016

62

2017

26

2018

23

2019

20

Total

194

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