Question to the Department for Levelling Up, Housing & Communities:

To ask the Secretary of State for Levelling Up, Housing and Communities, whether his Department has taken steps to implement the recommendations of the Regulation of Property Agents: working group report, published 18 July 2019.

As part of a fair and just housing system, the Government is committed to making sure that homeowners and tenants are protected from abuse and poor service. This commitment includes raising professionalism and standards amongst property agents (letting, estate and managing agents), protecting consumers while defending the reputation of good agents from the actions of rogue operatives. We therefore welcome the ongoing work being undertaken by the industry itself to raise professionalism and standards across the sector, including on codes of practice for property agents.

The Government is considering the recommendations in the final report on the regulation of property agents from Lord Best’s working group. We will continue to work with industry on improving best practice.