Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps she plans to take to (a) improve the efficiency of the application process for the Windrush compensation scheme and (b) limit further delays.

We recognise that justice has taken far too long for the Windrush community, and this Government will not allow the Windrush Compensation Scheme to fail the victims that deserve our compassion and rightly expect their trauma and experiences to be both heard and understood.

Since February 2024, processes have been in place so that where individuals were unable to work because they could not demonstrate their lawful status in the UK, their National Insurance record is corrected so their State Pension entitlement is not affected.

Officials are working at pace to consider how losses from Private and Occupational pensions could also be accounted for. This is a complex issue, and we will continue to work closely with stakeholders and victims as the work progresses.

The Windrush Compensation Scheme is committed to continuing to listen to and to work with victims and stakeholders to ensure all aspects of the Scheme operating effectively for those affected.

On 8 July 2024, a new single named caseworker process was implemented. This was in direct response to stakeholder and victim feedback. This change has streamlined the process, improving consistency, increasing transparency, and removing duplication that led to avoidable delay.

On 24 October 2024, the Home Secretary made a Written Ministerial Statement to Parliament announcing an injection of £1.5m grant funding to enable organisations to provide advocacy and support for individuals who need additional help with the application process, out of recognition that for many filing a claim is intimidating and requires them to revisit past traumas. This will ensuring claimants feel supported, improving the efficiency of the process.

This assistance will be offered alongside but separate from existing claims support, giving individuals increased flexibility and choice regarding the type of help they want and where they can access it.

The Home Secretary also confirmed that she will establishing a Windrush Commissioner; an independent advocate for all those affected. This role will oversee the compensation scheme's delivery, the implementation of the Windrush Lessons Learned Review, and act as a trusted voice for families and communities, driving improvements and promoting lasting change.

In addition, as promised, the Home Secretary has re-established a Windrush Unit in the Home Office reporting to the Departmental Ethics Adviser and dedicated to driving forward the action needed to ensure that what happened to the Windrush generation can never happen again to any part of our society. The new unit stands ready to support the Windrush Commissioner when appointed.

This renewed work and the recruitment of a dedicated Windrush Commissioner must drive enduring change that matters to the Windrush community and has wider impact across the whole department and across Government.