Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps the Government is taking to help ensure the mental well-being of people affected by welfare sanctions.

Under Universal Credit, sanctions do not apply to all customers. Those with a health condition, illness or disability who are found to have ‘limited capability for work and work-related requirements’, are not subject to work-related conditions and will therefore not be sanctioned.

Those on work-related benefits are expected to take responsibility for meeting the conditionality requirements they have agreed with their work coach. Where a customer on a work-related benefit has a health condition, illness or a disability, work coaches have the discretion to tailor their requirements to what is reasonable and achievable taking into account the individual's condition. In some circumstances a customer’s work-related requirements maybe be lifted for a period if their ability to carry them out is disrupted due to their personal circumstances.

A sanction is only applied where an individual has failed to meet their agreed conditionality requirements without demonstrating good reason for doing so and in cases where vulnerabilities are known or suspected, a pre-referral quality check is undertaken prior to any sanction referral to ensure that it is appropriate in the circumstances. For customers who demonstrate that they cannot meet their immediate and most essential needs as a result of a sanction, we have a well-established system of hardship payments. These needs can include heating, food and hygiene.