Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, if he will list the private companies that tendered for the contract to run the Government's covid-19 contact-tracing system in England.

The contracts awarded to Serco and Sitel to provide non-National Health Service call handling services for the contact tracing initiative were direct awards under Lot 2 of Crown Commercial Service’s Contact Centre Services framework. Serco and Sitel are approved suppliers on this framework contract having gained their places through fair and open competition via an Official Journal of the European Union procurement.

All suppliers on Lot 2 were engaged in order to ascertain capabilities to meet the contract output specifications. The contracts were awarded based on consideration of available capacity; mobilisation and set up time; the ability to work jointly with other suppliers to provide a solution of this scale; and ensuring value for money.