Question to the Department for Transport:

To ask the Secretary of State for Transport, pursuant to the answer of 20 October 2025 to question 82343, what steps her Department is taking to help customers in receipt of PIP to transact with the DVLA.

The Driver and Vehicle Licensing Agency (DVLA) remains committed to working with the Department for Work and Pensions to review and improve the process for customers who receive the standard rate mobility component of Personal Independence Payment (PIP), which entitles them to a 50 per cent reduction in the rate of vehicle excise duty payable. Customers who receive the enhanced rate mobility component of PIP and whose vehicles are licensed in the disabled taxation class can already renew their exemption online.

The DVLA will develop and introduce a digital service for customers in receipt of the standard rate of PIP. This work will not start until after the delivery of electric Vehicle Excise Duty changes in 2028.

In the interim the DVLA is developing a temporary solution for customers in receipt of the standard rate of PIP that will allow them to submit their application through digital means. The technical discovery on this work is expected to start shortly.