Universal Credit: Complaints
(asked on 13th November 2017) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many complaints his Department has received about online applications for universal credit being lost in the most recent month for which figures are available.
This question was answered on 16th November 2017
The DWP complaints system does not collect information at this level of detail.
The only way to obtain specific complaints information about online applications for Universal Credit (UC) being lost would be to investigate each UC complaint on a case by case basis. This could only be retrieved at disproportionate cost to the Department.