Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what training Access to Work staff receive on assessing the needs of blind and partially sighted customers.

Access to Work staff are trained to take account of the customer’s own declaration of the support they need within the context of the Access to Work regulations. If more information is required to determine an award, a workplace assessment referral is made to an external partner to provide recommendations for the provision of equipment or support.