Question to the Ministry of Defence:

To ask the Secretary of State for Defence, with reference to service families accommodation at the Royal Military Academy, Sandhurst without heating, what steps he is taking to improve the maintenance contract at that academy.

The Defence Infrastructure Organisation (DIO) have directed the Future Defence Infrastructure Services, accommodation suppliers in the South East region (Pinnacle and VIVO) to provide Rectification Plans, as performance has been significantly below acceptable levels.

DIO Officials are working with Vivo and Pinnacle to accelerate responses to the heating outages for families at the Royal Military Academy. Families will be contacted by a qualified engineer to support the swift diagnosis of faults and to enable remote fixes, if possible, and VIVO are increasing the number of engineers available to undertake urgent works.