Question to the Home Office:

To ask the Secretary of State for the Home Department, what proportion of non-urgent inquiries by MPs on immigration matters were dealt with within 20 working days in the period August-October 2020.

UK Visas and Immigration work to a target of responding to 95% of Ministerial correspondence within 20 working days.

Performance has been impacted by an increase in the volume of correspondence received, alongside the need for Ministers and officials to instigate a remote process for drafting and signing correspondence during the period of COVID-19 restrictions. An action plan is currently in place to clear backlogs and drive up performance.

The latest published data on UKVI performance against the service standard is held at: https://www.gov.uk/government/publications/customer-service-operations-data-august-2020 and this includes data up to and including the end of quarter 2-2020/21. We are proposing the release of data for quarter 3, in due course.