Question to the Department for Education:
To ask the Secretary of State for Education, whether she has made an estimate of the number of people facing financial difficulties due to the time taken to issue Teachers' Superannuation Scheme statements for teachers pensions.
Recalculating benefits for retired members is a complex process. The teachers’ pension scheme (TPS) has around 590,000 members affected by transitional protection, 142,000 of which are rectification members. For those members retiring, these cases are relatively straightforward as no benefits are already in payment. For retired members, additional complications around tax, interest rules and system functionality required extensive consultation.
Capita, as the scheme administrator, keeps affected members informed of revised timelines through established channels, including My Pension Online and its website. The latest update is available here: https://www.teacherspensions.co.uk/news/public-news/2025/11/timeline-for-sending-out-remediable-service-statements-rss.aspx.
As responsibility for this work transitions to Tata Consultancy Services (TCS) as the new scheme administrator of the TPS in summer 2026, the department is working with TCS to finalise the timeline for issuing all remediable service statements. Once the timeline is confirmed, it will be communicated to all affected scheme members.
This is a high priority for the department, and officials continue to closely monitor progress and work with Capita to streamline processes and introduce automation where possible. Original pension benefits continue to be paid for retired members, and any pension adjustments arising from members’ choices will be backdated with interest to ensure members are not financially disadvantaged.