Civil Servants: Workplace Pensions

(asked on 29th January 2026) - View Source

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, whether his Department has the ability to issue penalties for performance in relation to Capita's contract for administering the Civil Service Pension.


Answered by
Anna Turley Portrait
Anna Turley
Minister without Portfolio (Cabinet Office)
This question was answered on 6th February 2026

The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. The Civil Service Pension Scheme transferred to Capita on 1 December 2025.

The contract includes key performance indicators that, if not met, include financial penalties. These have already been applied in respect of Capita’s performance in December.

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