Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what his expected timetable is for the implementation of measures to expand access to talking therapies, assertive outreach, and digital access to mental health support through the NHS App under the 10-Year Health Plan.

To deliver the shift from analogue to digital that is set out in the 10-Year Health Plan, we will create a digital front door for mental health care through the NHS App to boost access to early support and to empower people to take steps to manage their symptoms.

This has already started, with mental health appointment management now available in eight National Health Service trusts, with a further 18 trusts now funded to come online soon. Underserved groups will be able to find and access Talking Therapies through targeted messaging from next year as well.

We have also been making improvements to the self-referral pathways between NHS 111 online and NHS Talking Therapies, meaning that the 20,000 people with mental health queries who go to NHS 111 online are now better served. This is in addition to supporting people in crisis through the 111 online symptom checker that advises on what to do next.

We are also planning to move all direct-to-patient communication services to NHS Notify and use NHS App-based ‘push’ notifications as the preferred method of contact so that patients can access referral and appointment details, and share and update information with ease.

More widely, we support the adoption of digital technology across the NHS Talking Therapies pathway. NHS England and the National Institute for Health and Care Excellence (NICE) provide assurance around Digitally Enabled Therapies with a strong evidence base, and 7% of NHS Talking Therapies treatments are delivered via these tools. More recently, NICE has provided assurance around Digital Front Doors into NHS Talking Therapies services and we are seeing rapid adoption of these tools, which use artificial intelligence and can improve the quality and accuracy of the assessment.

The NHS 10-Year Health Plan committed to improving assertive outreach care and treatment to ensure 100% national coverage in the next decade. Following the 2025/26 Planning Guidance, systems have reviewed their provision and developed local action plans to strengthen care and treatment. This has been supported by national guidance on intensive and assertive community mental health treatment which helps local areas assess and enhance their services. Recognising all the hard work and improvements systems have already made, we will continue working with regions and integrated care boards to ensure this remains a local priority.