Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, what steps his Department is taking to help reduce the turnaround time for repairs in social housing managed by local authorities.

All registered providers of social housing are required to deliver the outcomes of the regulatory standards set by the independent Regulator of Social Housing. This includes providing an effective, efficient, and timely repairs service for the homes and communal areas they are responsible for, including setting timescales for completion, and communicating these to tenants.

The government has introduced additional safety legislation to protect tenants from health and safety hazards through the introduction of Awaab's Law which came into force for damp, mould, and all emergency hazards on 27 October 2025.

On the 28 January the government also announced further measures to support local authorities in building and maintaining safe and decent social and affordable homes, including a new, modernised Decent Homes Standard. Details can be found in the Written Ministerial Statement (HCWS1283).

Finally, my Department launched a call for evidence with the Ministry of Justice on 4 December to hear from tenants, landlords, legal professionals and claims management companies about their experiences of housing disrepair claims. It can be found on gov.uk here. The exercise will allow us to gather further evidence on how the current process works, including the roles of companies and solicitors in these cases. We want to understand what doesn't work or is unclear so that we can make sure the process is as effective as possible. The call for evidence will be open for 12 weeks and close on 12 February 2026.