Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, how many complaints her Department received about the (a) processing and (b) administration of GP pensions in each of the last five years.

The NHS Business Services Authority (NHSBSA) administers the NHS Pension Scheme. NHS England act as the host board for general practitioners (GPs) and are responsible for local pension administration for GPs. This is provided through the Primary Care Support England contract they hold with Capita. Complaints about the processing and administration of GP pensions may be directed to the NHSBSA or NHS England. The NHSBSA and NHS England operate their own complaints processes.

The Department does not routinely receive complaints on GP pension matters, but it does receive items of correspondence on this issue. However, it is not possible to isolate items of correspondence relating to GP pension processing and administration from other items of correspondence relating to NHS Pension Scheme policy.