Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether her Department is taking steps to simplify the application process for Pension Credit.

The Department have introduced an online claim process, providing customers with a convenient alternative claim route, alongside the existing telephony and paper application methods. As the Department continues to modernise the Pension Credit service, we continue to review the user experience, balancing simplification of application with capturing the right information to ensure accuracy of award.