London North Eastern Railway: Travel Information
(asked on 14th January 2026) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, what milestone dates have been set for the introduction of AI-powered disruption updates on LNER services.
This question was answered on 23rd January 2026
In the coming months London North Eastern Railway will begin introducing advanced AI‑powered tools designed to keep passengers better informed and in control when travelling. This new capability will enable instant travel updates and make it easier for customers to manage their journeys during disruption.
These improvements will be supported by enhanced, data‑driven systems that aim to reduce delays and help deliver a more reliable railway for passengers.