Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what safeguards are being established to protect people who are waiting for rectification of work carried out under the ECO 4 Scheme by Consumer Energy Solutions following the company entering administration.

All completed installations under ECO4 and GBIS are covered by a guarantee. Consumers should approach their guarantee provider for support within the bounds of their policy. We are actively and urgently working with Trustmark, MCS and scheme providers to consider how best to support recipients of CES’ work. We will provide further advice as soon as possible. No household should be asked to pay to rectify non-compliant works.