Department for Work and Pensions: Standards

(asked on 13th September 2017) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to the DWP response to FOI request 1740 on key performance indicators, if he will set out the wording of the key performance indicator referred to in the FOI response; and whether that the key performance indicator is provided to officials (a) taking initial decisions on benefit claims and (b) conducting mandatory reconsiderations.


Answered by
Penny Mordaunt Portrait
Penny Mordaunt
Lord President of the Council and Leader of the House of Commons
This question was answered on 11th October 2017

The wording of the key performance indicator was set out in the reply to Freedom of Information request 1740, that the honourable lady referred to. It is not provided to decision makers at either the initial decision or mandatory reconsideration stages.

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