Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps her Department is taking to ensure that applicants whose visa cases take longer than service standards are provided with timely updates.

UKVI are currently processing applications on the overwhelming majority of its visa routes within their published customer service standards. Visa processing times are published on the UKVI website at Visa processing times: Visa processing times: applications inside the UK - GOV.UK

It may take longer to process an application if:

• the information in the application is not accurate or needs more consideration
• further evidence needs to be provided, for example evidence of funds
• supporting documents need to be verified
• an interview is required
• we need more information on personal circumstances (for example if there is a criminal conviction)

Customers are informed if their application will take longer to process.