Fraud: Telephone Services

(asked on 1st December 2022) - View Source

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, how many calls were made to the COVID Fraud Hotline 0800 587 5030 since October 2020; how many cases were forwarded for consideration for prosecutions; and how many convictions were obtained.


Answered by
Jeremy Quin Portrait
Jeremy Quin
This question was answered on 6th December 2022

4772 calls were made to the COVID Fraud Hotline between its launch in October 2020 and its closure on 30 September 2022. Of these, 4300 were disseminated to the relevant department or organisation for investigation. The remainder are being processed and will be disseminated before March 2023.

Investigations take time to get to the stage where the Crown Prosecution Service can consider prosecution, and further time to go through the court system to secure convictions. Our Hotline intelligence is forwarded to the relevant department/agency for consideration for investigation, with the decision to investigate sitting with the relevant department/agency. The department/agency then submits cases for consideration for prosecution, with the decision being taken by the CPS in most cases.

The value of intelligence is not only for progressing prosecutions - the sharing of intelligence with the BBL accredited lenders has led to interventions and recoveries by the lenders. In addition, the Hotline intelligence has helped government to better understand the threat across Government and significantly contributed to media campaigns by providing guidance to the general public.

Reticulating Splines