The government should be taking action to help renters deal with the housing crisis. One way in which they could do this is by making it illegal for estate agents and rental/ flat sharing websites to charge prospective tenants to guarantee a viewing of a property they are interested in.
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The UK is going through a housing crisis, people are struggling to afford their rent and their living costs so adding on an extra fee in order to gain access to viewing housing without any promise of being accepted for that property is completely unfair.