Prepayment Meters

Debate between Yvonne Fovargue and Graham Stuart

Monday 23rd January 2023 Commons Chamber

[Graham Stuart]

My hon. Friend is absolutely right, and that is one of the reasons we have published the list today. Transparency is the best form of disinfectant. We expect the suppliers’ chief executive officers to have conversations with their teams and to ask, “Why are we at the bottom of this list?”. We want competition between suppliers, but all of us have a role to play. It is up to the whole of society to ensure that people are aware of the vouchers. People in the greatest difficulty might be the least likely to open the envelope, for example, so we have looked at the design of the envelopes and at every front. We want to get the message out there to people on prepayment meters that the vouchers are there and that they are entitled to support. Like my hon. Friend, I would like to see the take-up increase.

[Yvonne Fovargue (Makerfield) (Lab)]

Recently, the i newspaper reported that Wigan magistrates court had been granting around 2,000 disconnection warrants each month. On one day in December, 496 were granted in under four minutes without magistrates even knowing the names and addresses of those people, let alone their circumstances or vulnerabilities. Forcing customers into a situation where they pay the highest rates for energy and are at risk of self-disconnection without any discussion of their circumstances is patently wrong. Will the Minister ensure that this travesty of justice does not continue any longer, and implement a ban on the forced installation of prepayment meters?

[Graham Stuart]

I thank the hon. Lady for her question. Of course, before the suppliers get to that stage, they are required by Ofgem to ensure that it is absolutely the last resort. That is before they get to the court stage. As I said in my opening statement, we are working closely with the Ministry of Justice to ensure that the court process, as part of the overall system, is fit for purpose and provides the maximum protection possible.

Careers Advice (14 to 19-Year-Olds)

Debate between Yvonne Fovargue and Graham Stuart

Wednesday 25th February 2015 Westminster Hall

[Yvonne Fovargue (Makerfield) (Lab)]

I congratulate the hon. Member for Eastbourne (Stephen Lloyd) on raising this important topic. I also congratulate all the hon. Members who have spoken; their speeches demonstrate the importance of this subject.

Careers advice is “broken”; it is on “life support”; and the Government show a “reluctance” to take it seriously. Those are not my words as an Opposition Member; they are the words of the CBI and the Skills Commission. Also, the Education Committee has been fairly critical; in 2013, it described

“the worrying deterioration in the overall level of provision”.

That is all pretty damning, because careers advice is absolutely vital, as I think we have heard from everyone who has spoken today.

Young people need to know what the options are—not only which A-levels to take or which university to go to but what training they may need to become an engineer or to work in IT. They also need to know what the emerging jobs market in their area is, and what they need in order to access the full range of education and training options, as the Association of Colleges has said in its excellent report. But what have the Government done? They have pushed the responsibility for careers advice on to schools and colleges.

Schools must provide access to impartial careers advice for young people aged between 14 and 19. They are told that this advice should be independent and involve outside providers. However, the schools have a vested interest in keeping up the number of students studying A-level courses, to ensure a viable number if they have a sixth form of their own; in some cases, the survival of a school’s sixth form depends on the school keeping those students. I have heard from some sixth-form and further education colleges that they are being denied admission to schools, and consequently they are not being allowed to give the full range of options to students.

Many teachers follow the academic route so they do not have experience of the world of work, know the local economic conditions in their area or understand the range of experiences that are offered by going down the “earn and learn” route. Indeed, I have heard from some young people about the pressure they are under to stay on at school and take A-levels, rather than starting apprenticeships. One young person told me that they were ostracised by the school when they said they wanted to do an apprenticeship. Another particularly savvy young person said to me, “I’m just seen as a walking pot of money.”

[Mr Graham Stuart]

I am grateful to the hon. Lady for raising the issue of apprenticeships. The TUC and Unionlearn have said—I think it was in the past few days—that they completely oppose the Labour party policy to abolish level 2 apprenticeships. Will the Labour party look at that policy again? Level 2 apprenticeships, where they transform income and provide high-quality training, should be retained; we must not lose this vital building block in providing support to young people.

[Yvonne Fovargue]

I will not go into that issue too far, but I will say that level 2 will not be branded as apprenticeships, and the training will certainly not be going; it will be a pre-apprenticeship. However, that is a different issue.

It is no wonder, therefore, that careers advice is simply not being provided. Three quarters of schools that Ofsted visited were not providing adequate advice—so far, not so good. And what else has happened? We have heard about the new careers and enterprise company, and a number of questions have been asked about it. I wonder whether the job it will do is already being done. The Chairman of the Education Committee, the hon. Member for Beverley and Holderness (Mr Stuart), who is here today, has said:

“It is clear that the…new body replicates the very role and remit of the National Careers Service...and only the leadership and governance is different”.

I would like to hear more about what will happen with that situation.

The fact is that we need more than an unenforced duty on schools, which simply leads to buck-passing. One in three teachers say they do not have the right expertise and resources to adequately provide effective information, advice and guidance. We need a complete rethink about how we deliver careers advice to young people, and rebuilding the careers advice service will be an early and vital priority for a Labour Government. Fragmentation and short-term and unsuitable initiatives are absolutely endemic. We need a careers service that is modelled around what provides the best outcomes for the young person and for the country, because young people are our future work force, as we have heard today. We need a careers service that guarantees that face-to-face, one-to-one guidance is available for all young people who need it, and that ensures that businesses and employers are linked in with it, the importance of which we heard about from my hon. Friend the Member for Scunthorpe (Nic Dakin).

Building closer links with industry is absolutely vital, but I would like to add my support for the face-to-face guidance, as somebody who has worked in providing face-to-face advice, even if it was not in this sector. Websites can help many young people, but many more will need face-to-face contact. The level of contact may well be different: it may just involve initial contact, or there may be contact that takes young people further through the process. As Centrepoint has said, particularly young people who have little parental support, as well as those with poor literacy or who have other support needs, may need more assistance.

Working together is the other watchword. That is why I support the idea of careers hubs, which we have heard about from a number of hon. Members today. I visited the Bristol campus of South Gloucestershire and Stroud college the other month. The college has an excellent careers hub, working with schools across the area—independent schools, academies, state-controlled schools and primary schools—and providing one-to-one advice from professional careers advisers, which it employs. The college is the point of contact for all employers, it works with the local enterprise partnership, and it is considering expanding its service. It is an excellent model for the careers advice of the future. If such hubs were rolled out across the country, they could provide a single point of information about careers advice and career options in each area and employ the professional careers advisers whose work is so valuable.

Careers hubs could also co-ordinate work experience. We have heard from my hon. Friend the Member for Hartlepool (Mr Wright) how important work experience is for young people. Currently, however, work experience provision is another postcode lottery.

A taster session of work experience is valued by young people and employers, but not enough employers are incentivised to provide them, even though they can provide real benefits, including introducing the reality of work to young people. My daughter found that out on her first day of work. Horrified, she told me when she came home, “The manager told me what to do, and d’you know what? It wasn’t sensible!” I thought, “That’s a good life experience for you.”

Taster sessions also allow students to consider a wider range of roles than they may have been told about. As my hon. Friend the Member for Hartlepool said, young people put their toe in the water and they might not like it. However, they might like it, especially if taster sessions give them a wide range of roles to consider. It is also indisputable that if people have an early experience of work, they are less likely to end up unemployed and more likely to get better jobs and earn more money. However, at the moment less than half of young people have access to high-quality work experience. We have really fallen behind countries such as France in this regard.

We also need to work more with employers to break down some of the barriers faced by young people who are perhaps harder to place than others, including those with disabilities, in order to dispel the preconception that the employers themselves may have that those young people cannot do the jobs that are on offer. A careers hub could help those young people, as well as others who are perhaps more in the mainstream.

We believe that destination tracking is another activity that should be taken further. Schools actually have a responsibility for their pupils that goes beyond simply where they go on leaving school. A young person who goes to university and drops out in the first term because the course is unsuitable for them is not a success; a young person who takes an apprenticeship and completes it is a success, and should be celebrated as such. We therefore need to track destinations for much longer than we do now. Also, there has been a worrying rise in the number of “unknowns” recorded by the local authorities. We not know where those people are, which is a concern from a safeguarding point of view as well.

Our young people are the work force of the future, as we have heard before; we rely on them to pay and look after our pensions, basically. They need to be given every opportunity to have a worthwhile and satisfying career, and to develop their skills throughout their working lives. If we do not give them access to advice at the beginning of their working life, when they are thinking about what work to do, in order to help them navigate the confusing landscape of the world of work, which is becoming ever more confusing, we are failing them. In fact, we are not only doing that but we are jeopardising our future economic success as a country.