Water White Paper

Debate between Yuan Yang and Emma Reynolds

Wednesday 21st January 2026 Commons Chamber

[Emma Reynolds]

I am sorry, but I cannot get into the specifics of Thames Water at what is quite a sensitive moment. What I can say is that it is financially stable, but the Government are prepared for all eventualities, including a special administration regime if one were needed, but I cannot go into the detail of what is happening.

[Yuan Yang (Earley and Woodley) (Lab)]

Earlier this week, my team and I secured a £12,000 refund from Thames Water for one of my constituents whose pipes had been left to leak for almost half a year. Half a year ago, when I first met Thames Water bosses, I asked them to explain how they would be using higher bills to pay for better pipes and infrastructure in my constituency. It is now almost the end of the financial year and they have set out no explanation. What more can the Secretary of State do to ensure that my constituents are getting their money’s worth out of Thames Water?

[Emma Reynolds]

Before we legislate for the new regulator, we are encouraging and working with Ofwat to see what can be done to move to a more supervisory approach—similar to what we do in financial services, of which my hon. Friend is well aware—so that we can have a much more tailored and targeted approach. Different water companies are in different situations: some are performing better than others, and some are performing very poorly. I am really sorry to hear what she said. This Government have more than doubled the compensation that consumers will receive if there are outages and problems, which is to be welcomed.