Consumer Credit and Debt Management

William Bain Excerpts

Thursday 3rd February 2011 Commons Chamber

[Mr William Bain (Glasgow North East) (Lab)]

It is a pleasure to speak in the debate and to follow the hon. Member for East Hampshire (Damian Hinds). I agreed with many of his remarks. I congratulate my hon. Friend the Member for Walthamstow (Stella Creasy) on speaking not just with passion and power but with the authority of someone who has done tremendous work in this area, and I hope that hon. Members across the House will endorse her proposal, her private Member’s Bill and the motion she has moved today.

I have been encouraged by the extent of cross-party consensus today. Whatever our views on the national debt and the deficit, I hope that hon. Members from all parties will agree that this issue is a massive problem. I want to put on record some of the problems being experienced by my constituents. I have the challenge, but also the great honour, of representing the community of Royston, which sits near the heart of my constituency and is one of the most deprived areas in Scotland. There are very low rates of pupil attainment at school and very low rates of schoolchildren moving into college and university. When I contacted North Glasgow advice centre in Royston last week, it told me that debt issues make up nearly half of all its work at the moment. Of the debt issues it manages, consumer debt, including credit and store card debt, personal loans and people dealing with pawn shops, make up 76.4%.

The centre told me the terrible story of a pensioner couple, aged 70, who are still paying off the remainder of their mortgage and who came to the centre last week. The interest on their mortgage is being paid by the Department for Work and Pensions but there is a shortfall. When the centre explored their income and outgoings, it found they were paying £80 a week to a well-known doorstep lender. That type of abuse demonstrates the urgent need for regulation in this area.

[Paul Blomfield (Sheffield Central) (Lab)]

Is not one reason for urgency precisely that those in multiple debt are faced with doorstep lenders who visit them regularly so that they are inevitably drawn towards paying those debts above others that would normally be considered priority debts, such as rent and utilities? Allowing those debts to fall by the wayside causes greater problems such as eviction.

[Mr Bain]

My hon. Friend makes an extremely powerful and accurate point. The looming crisis in personal debt was summed up last April by Citizens Advice Scotland, which said:

“The problem is not just the number of people who are in debt…. It’s the extent of the debts that those people have.”

Having analysed the problem, it found that

“On average, Scottish debtors have debts that are 50% higher than they were five years ago. And for every £1 they earn per month, the average Scottish debtor owes £28 in debt.”

Today, we have the opportunity to begin the process of ensuring that that burden does not rise through this Parliament.

The hon. Member for Solihull (Lorely Burt) mentioned the EU consumer credit directive, but in many ways, that has added to the problem facing us today. Previously, providers were required to give two thirds of successful applicants for credit cards the advertised rate; under the directive, that will fall to just 51%. That change will leave millions of consumers paying more than they expected when they applied for credit, and people in that situation will increasingly resort to short-term credit.

Five minutes from my home and my constituency office, in Springburn shopping centre, is a BrightHouse store. I shall share with the House some of the prices that my constituents were being charged for basic goods last week. For a washing machine with a cash price of £703, the payable amount under the BrightHouse credit scheme was £1,558.44. For a freezer with a cash price of £773, the amount payable through BrightHouse was £1,714.44. For a children’s bunk bed set, the cash price was £345.69, but the BrightHouse credit charge was £765.96. We have the time to act now. I urge Members to seize the opportunity and to stop my constituents and those of Members on both sides of the House having to experience that sort of abuse from the short-term credit industry.

In the short time left, I shall mention Provident cheques. Provident specialises in lending small sums, typically between £200 and £300, but with borrowers having to take out the loan for the longest borrowing period, we have seen interest rates ranging from 170% to 500%. A customer borrowing £200 over 55 weeks pays £330, equivalent to an APR of 177%.

Members in all part of the House must surely appreciate that markets must have morals. We can act today to begin the process of regulating the industry. I urge the House to grasp the opportunity.