Social Security Claimant Deaths
Debate between Will Quince and Lord Field of Birkenhead(4 years, 9 months ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
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Will Quince
We take the independent reviews, the peer reviews and the findings of coroners incredibly seriously. Where there are lessons to be learned, the Department absolutely looks at how we can improve our processes and procedures to improve the service we provide to claimants. On reviewing the third parties we work with, we are already trialling audio recording of assessments. We will consider the results and whether it is appropriate to roll that out further in due course. I assure the hon. Lady and other hon. Members across the House that we of course audit and take a very close look at all those who provide services to the Department.
Frank Field (Birkenhead) (Ind)
When I raised the death of one of my constituents shortly after he lost his personal independence payment, I asked for an independent inquiry, which the Secretary of State refused. Given our exchanges today, will the Minister take the message back to her that I would like her to reconsider her decision? As the Prime Minister laid down for Hillsborough and the poisoned blood inquiry, it is the duty of Departments to produce information, not for the chair of an inquiry to fish for information crucial to the proper consideration of events that lead to someone’s death.
Will Quince
The right hon. Gentleman knows the huge respect I have for him and the respect the Secretary of State has for him. I understand that she has already taken into consideration what he put to her at oral questions. We take it very seriously indeed.