NHS: Financial Performance

Wes Streeting Excerpts

Monday 12th October 2015 Commons Chamber

[Wes Streeting (Ilford North) (Lab)]

The House of Commons Library estimates the cost to the NHS from falls this year at around £2.45 billion. At a round table that I chaired last week with our local NHS trust it was clear that although the will is there to tackle the cost of falls, the resources are not. Is that a good example of how the under-resourcing of the NHS is harming patient outcomes and undermining the efficiencies that the Minister hopes to achieve? How will he address that and wider inefficiency in the NHS?

[Ben Gummer]

I point the hon. Gentleman to parts of the country such as Torbay, Greenwich and the soon-to-be-devolved Greater Manchester authority where the relationship and integration between social care and hospitals is producing exactly the kind of linked up action that he identifies for falls. If we can achieve that at local level we will have a truly integrated health and social care system that is not imposed from above but created by those who deliver care on the front line.

NHS Reform

Wes Streeting Excerpts

Thursday 16th July 2015 Commons Chamber

[Mr Hunt]

I absolutely agree. I commend the Royal Derby, which is an excellent hospital, and thank my hon. Friend for mentioning it. It is really interesting: around the country the number of people per thousand who use A&E varies from 166 to 355—a dramatic variation—and a lot of that relates to the availability of good primary care services, which is why our plans for seven-day GP appointments are also a very important part of the programme.

[Wes Streeting (Ilford North) (Lab)]

I welcome the partnership on patient safety that is being announced today between Queen’s hospital in Romford and King George hospital in Ilford and the Virginia Mason Institute, and echo some of the comments made by my hon. Friends about the Government taking staff with them and looking at issues around pay and workforce. May I gently point out to the Secretary of State that it is now two months since I wrote to him about pressures in our local health economy and the future of our A&E department. Can he offset my disappointment by agreeing to meet me and my hon. Friend the Member for Ilford South (Mike Gapes) and other local MPs to discuss those issues?

[Mr Hunt]

I know that the hon. Member for Ilford South (Mike Gapes) secured a Westminster Hall debate on this yesterday, during which I hope the hon. Member for Ilford North (Wes Streeting) covered most of the issues he wants to address, but I am happy to arrange to meet him or to get the Under-Secretary of State for Health with responsibility for hospitals, my hon. Friend the Member for Ipswich (Ben Gummer), to meet him to discuss those issues in more detail. The hospital trust that the hon. Gentleman talks about—Queen’s and King George are covered by the same trust—has been through a very challenging period. It is a big trust; it is going through special measures, but I think it has good new management. I think they have really turned things around, and that staff are to be absolutely commended. The link with Virginia Mason in Seattle will be as inspirational for them as it has been for me to see what is possible.

Barking, Havering and Redbridge University Hospitals NHS Trust

Wes Streeting Excerpts

Wednesday 15th July 2015 Westminster Hall

[Wes Streeting (Ilford North) (Lab)]

It is a pleasure to serve under your chairmanship, Mr Davies. I congratulate my hon. Friend the Member for Ilford South (Mike Gapes) on securing this important debate and on opening it in the way he did, setting out the chequered history of the trust and the particular challenges we face right across our borough of Redbridge and the wider north-east London health economy.

I will not repeat the points made by my hon. Friend and my right hon. Friend the Member for Barking (Margaret Hodge). I want to express my concern about the outstanding problem that the CQC has identified with the trust and the impact that is having on patient care in a wide variety of areas. I share the concerns expressed by both my colleagues that the CQC inspectors rated the trust as “requires improvement” on most measures, and the responsiveness of service at the trust was deemed “inadequate”, but it is also important to highlight some of the areas that were identified as having outstanding practice—in particular, the values of the trust and how they have been embedded in the culture of the staff.

Like my colleagues, I congratulate the NHS staff who work in the trust on the hard work they do in difficult circumstances. I commend the fact that the radiotherapy unit was one of the top five in the country. There are good outcomes for stroke, and the genito-urinary medicine clinic had

“excellent service with appropriate protocols”.

Significant improvements have been made, so while it is disappointing that the trust remains in special measures, the improvements described in the report are encouraging and reflect well on the NHS staff and the reinvigoration of the trust leadership. They can take genuine pride in their teamwork. I have no doubt that the trust will emerge from special measures sooner rather than later.

My right hon. Friend spoke about the high level of agency spend. One of the problems that the trust has suffered from for a number of years—frankly, some of the trust’s challenges were well known before the inspectors put the trust into special measures—is that when a trust has a poor reputation, it is hard to recruit and retain the best staff. While I am disappointed that we are not yet out of the woods, I hope that when people are thinking about their careers, they identify not only that the trust requires improvement, but that it is improving and is a good place for good people to be at this point in its journey.

I want to speak briefly about the wider north-east London health economy. Until May, I was chair of the Redbridge health and wellbeing board, deputy leader of Redbridge Council and the cabinet member for health and wellbeing. It is fair to say that the challenges in the north-east London health economy—the challenge in primary care has already been touched on—are not just restricted to the trust. I was the first chair of the primary care transformation board, which is trying to change how primary care is delivered and bring about genuine service improvements. In the very first meeting, I asked GPs about their experiences, and they described primary care as being in crisis. They know that they are not providing a good enough service to their patients. They work hard to do so, but the pressures are immense. That relates to the quantity and quality of GP provision. My right hon. Friend talked about the wider concerns about the number of GPs who are past or nearing retirement and the workforce pipeline. Combined with the fact that Redbridge has one of the lowest levels of public health spending in London, that gives me cause for great concern. I am concerned not only about the level of public health funding but about the fact that the Government are seeking to give councils new responsibilities —for example, for health visiting—without sufficient funding. The in-year cut that my council will experience will place even greater pressure on services. On that note, I should probably declare that I am still a member of Redbridge Council, albeit an unpaid one.

Finally, I want to talk about A&E. Since January, there have been some improvements in A&E performance at both King George and Queen’s. In January, King George’s performance standard was 92.67% and at Queen’s it was 79.15%. As of June, King George had improved, up to 96.56%, but Queen’s was still lagging behind at 93.31%. I have seen absolutely nothing in either the CQC’s inspection report or the performance data for our local A&E departments to alter my view that the loss of the A&E department at King George hospital would be a disaster for patients.

Since the decision to close the A&E department at King George, much has changed in terms of both the population pressures and the immense strain on the whole health economy in our part of London, which I have already described. In that context, it is really not unreasonable to ask Ministers to intervene, to look at the A&E closure with a fresh pair of eyes, and to ask the clinical commissioning group to reopen the A&E closure decision and reconsider its position. Previously—this always happens at the height of elections, particularly local elections—my local Conservative association put out a statement claiming that there had been some sort of reprieve and the A&E would not be closing, but nothing of the sort has happened. Thousands of residents across Redbridge will never forgive the Conservatives if they do not at least look at this matter with a fresh pair of eyes.

We all heard what my right hon. Friend the Member for Barking said about the financial issues at the trust. There is absolutely no doubt in my mind that those issues and the difficulties in recruiting staff across two A&E departments are what are really driving the closure of King George’s A&E. It is being driven not by what is in the best interests of patients or what good A&E configuration in our part of London would look like, but by the inability to get the right staff and to rescue the trust from its very difficult and precarious financial position. That is not good enough. I hope that, when he responds, the Minister will at least assure residents that the Government will look at this matter with a fresh pair of eyes and ask the CCG to do the same.

A&E Services

Wes Streeting Excerpts

Wednesday 24th June 2015 Commons Chamber

[Andy Slaughter (Hammersmith) (Lab)]

I hope, Madam Deputy Speaker, that you and the House will indulge me if I spend my six minutes giving an update on the “Shaping a healthier future” programme, which afflicts west and north-west London. I have done so several times during the three years since—to the consternation and disbelief of 2 million people in those areas—the programme was announced, although there was something of a hiatus over the election period.

I do not want to be self-indulgent, but I think that the subject of “Shaping a healthier future” is one to which all Members will wish to pay attention, because it is the biggest closure programme in the history of the NHS. Four out of nine A&E departments and two major hospitals have been substantially downgraded. Many see the programme as a prototype for the Keogh review of urgent and emergency care. I wonder what has happened to the latest stage of that review; we heard nothing about it from the Under-Secretary of State. It was put on ice last year because a proposal for the downgrading of most of the type 1 A&E departments in the country was seen as political suicide, but it now seems to have disappeared completely. I hope that there are good clinical reasons for that.

Reference has already been made to the excellent briefing with which Members were provided yesterday by the Royal College of Emergency Medicine. Here are three of the statistics that the college came up with. The increase in A&E attendances last year was equivalent to the workload of seven large A&E departments; only 2% of A&E attendances involve major trauma, stroke and heart attack patients; and a maximum of 15% of patients who attend A&E departments could be seen in a non-hospital setting. Even that must be subject to a caveat, because I suspect that a fair number of the people who go to A&E departments are not knowingly accelerating their symptoms or time-wasting, but have genuine concerns, perhaps for a child with a fever that might be a symptom of flu but, again, might be due to meningitis.

The solution proposed by the Royal College of Emergency Medicine is co-location. Its briefing states:

“Costly and time-consuming efforts to encourage patients to seek advice on urgent care by telephone or to attend elsewhere…have not reduced A&E attendances. Rather than blaming patients for attending A&E, when we know they have great difficulty accessing supposed alternatives, RCEM advocates a completely new approach. We believe that the issue should be dealt with by collocating”.

However, many hospitals in west London are already co-located, so that cannot be a solution for them.

There have been a number of developments in the past three or four months. Chelsea and Westminster hospital is about to take over West Middlesex University hospital. That new trust will believe that it can maintain two fully functioning type 1 A&E departments—unless another is to close in the area. Why, then, is Imperial College Healthcare NHS Trust expected to manage with only one major A&E service in its three hospitals?

Ealing hospital’s maternity unit will close on 1 July. My hon. Friend the Member for Ealing, Southall (Mr Sharma), who could not stay for this part of the debate, asked me specifically to mention that, because it is a matter of great concern, not least because it will have an impact on other maternity services in the area.

We are still suffering the effects of the closure of the A&E departments at Hammersmith and Central Middlesex hospitals last September, including four-hour waiting times at other hospitals such as Charing Cross hospital in my constituency, which is persistently below target. At the same time, stroke services are being centralised at Charing Cross for at least the next five years, having been transferred from St Mary’s hospital, although the plan is to move them away in due course.

In the last two years, £33 million has been spent on consultants just for the purposes of the “Shaping a healthier future” programme, of which £12.5 million was spent on a single consultant, McKinsey. That is £27,000 a day, and it could pay for 300 new nurses. Imperial College Healthcare NHS Trust is spending one eighth of its staffing budget on bank and agency staff, and the most recent figures show that it had an £18.5 million deficit.

Against this crisis—and it is a crisis—in A&E, the proposal in relation to Charing Cross, a major emergency hospital in my constituency, is that all its buildings be demolished, that its beds be reduced from 360 to 24, and that it lose all consultant emergency services. The population of London, and of west London in particular, is going to go up massively over the next 10 years. That is unprecedented. This is a very poor scheme, not just clinically for the reasons that the Royal College of Emergency Medicine gives, but logistically, spatially and financially.

I am grateful to the Minister and the Secretary of State for the opportunity, at last, before the summer recess to meet and discuss these matters in depth. I will therefore say no more about them today. I look forward to that opportunity, and I know the Minister will attend in good faith and look at the concerns we all have about the “Shaping a healthier future” programme. These are not idle concerns. It is obviously in the Whips’ brief for Government Members to say, “Let’s not make the NHS a political football,” but I do not think any Opposition Member is doing so. We are not in an election period.

[Wes Streeting (Ilford North) (Lab)]

It is a bit rich for Government Members to accuse us of using the NHS as a party political football, when prior to the 2014 local elections the Ilford North Conservative Association put out a leaflet claiming that King George hospital’s A&E would not close, when before the general election we were told its closure would be reprieved, and when the NHS trust chief executive has now told us that the closure plan will be published in the next six to nine months. That was playing party politics with the NHS, cynically.

[Andy Slaughter]

My hon. Friend makes a very good point. I make sure that every time I refer to what is happening in my local NHS now, I look into the voluminous papers on “Shaping a healthier future”, or what the Imperial College Healthcare NHS Trust actually says, so that I am clear that I am describing what is happening, not giving my opinion or saying something that has come from a party political standpoint. I simply wish that the Government would listen and respond in kind.