Oral Answers to Questions

Wera Hobhouse Excerpts

Monday 21st March 2022 Commons Chamber

[David Rutley]

I am grateful for my hon. Friend’s support for his constituent. Verification of identity remains a critical requirement for all DWP benefits, and we are recruiting an additional 2,000 trained specialists to identify and stop scammers. We work hard to make sure that victims of identity fraud are not penalised and that universal credit benefits staff have access to information and intelligence from other sources prior to the payment, which allows them to make a real-time risk assessment on a case. Anyone who contacts us about a notification regarding a debt for a claim that they believe they never made will have their case referred to our stolen ID team, and we will endeavour to contact them within 48 hours.

[Wera Hobhouse (Bath) (LD)]

16. What assessment she has made of the adequacy of the benefit rates for disabled people.

[The Parliamentary Under-Secretary of State for Work and Pensions (David Rutley)]

The Secretary of State is legally required to conduct an annual review of benefit rates to determine whether they have retained their value in relation to the general level of prices. We have used the same approach since April 1987 of uprating benefits based on the increase in the relevant inflation index, the consumer prices index, in the 12 months to the previous September. We will spend over £59 billion this year, 2021-22, on benefits to support disabled people and people with health conditions.

[Wera Hobhouse]

One of my Bath constituents, who is disabled, has been told by his energy supplier that his bill will go up by £130 in April. He is on legacy benefits; he is not eligible for a top-up. He does not know how to cope. According to the charity Scope, he is not alone: disabled people are more than twice as likely to have a cold house and more than three times as likely not to be able to afford food. Thousands of disabled people are losing trust in the system. To improve trust and transparency in the DWP, will the Minister commit to automatically providing audio recordings of assessments, unless a claimant opts out, and to providing all claimants with a copy of the assessor’s report by default?

[David Rutley]

We take seriously the points that the hon. Member makes. Each interaction is key. We want to make sure that people get the support that they need, and we can achieve that through vehicles such as the household support fund, but I will take away her specific point and write back to her with a full response.