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Written Question
Pension Credit: Information Sharing
Tuesday 8th April 2025

Asked by: Wendy Chamberlain (Liberal Democrat - North East Fife)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps she is taking to share data between her Department and HMRC to identify households eligible for Pension Credit.

Answered by Torsten Bell - Parliamentary Secretary (HM Treasury)

HMRC and DWP already have well established data-sharing processes and procedures, which are governed by the rules on how data can be accessed, shared and used whilst safeguarding individuals’ data and privacy.

DWP officials are currently working with HMRC to explore how to use data more effectively to help identify pensioner households most likely to be eligible for Pension Credit and to target them directly.


Written Question
Social Security Benefits: Applications
Tuesday 8th April 2025

Asked by: Wendy Chamberlain (Liberal Democrat - North East Fife)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment she has made of the potential merits of simplifying application forms for social security entitlements.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

The Department continues to review the experience of users of its services, and seeks to balance application simplicity with obtaining the information needed for an accurate award. A key objective of DWP’s Service Modernisation Programme, drawing on end user research, is to assess how applications should be made in the future, and consider the opportunities for more user friendly and easily accessible services.

DWP Agents and third-party organisations are available to support customers with applications. For those without third party support, DWP provides various support to assist with benefit applications. The Department’s Visiting Service offers the most vulnerable applicants help with form completion.


Written Question
Carer's Allowance
Tuesday 8th April 2025

Asked by: Wendy Chamberlain (Liberal Democrat - North East Fife)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to effectively communicate to eligible people over State Pension age that they may be entitled to Carer’s Allowance.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

The Department for Work and Pensions (DWP) is constantly working to improve the way it communicates information and is committed to encouraging older people to claim Carer’s Allowance where they are entitled to it.

Information and advice about entitlement to Carer’s Allowance may be available from a range of outlets including DWP and other helplines, gov.uk and other internet sites, local authorities, Citizens Advice and welfare benefit offices, Social Services, voluntary organisations, such as, Age UK, Carers UK and Carers Trust and MacMillan, public libraries, health clinics, doctors' surgeries and health visitors.


Written Question
Pension Credit: Applications
Thursday 3rd April 2025

Asked by: Wendy Chamberlain (Liberal Democrat - North East Fife)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what progress she has made on simplifying the Pension Credit application form (a) in paper and (b) online.

Answered by Torsten Bell - Parliamentary Secretary (HM Treasury)

As the Department continues to modernise the Pension Credit service, we review the user experience, balancing simplification of application with capturing the right information to ensure accuracy of award. A key objective of DWP’s Service Modernisation Programme is to utilise end user research to understand how the application process should operate in the future and consider the opportunities on how services can be more user friendly and easily accessible for citizens. To that end we are streamlining all Pension Credit application routes by using information held internally to reduce the number of questions the citizen must answer.

Claims for Pension Credit can be made online, by telephone or by post. By far, the most popular way to claim is online where a claim can be made 24/7 with the help of a family member, a friend or a third party. Via the online service, the maximum number of questions a person needs to answer is 48; for some customers it can be as few as 35 questions. As a result, the online claim form now takes just 16 minutes on average to complete, with 90 per cent of new customers applying using the simple online form, or over the phone.

With the telephone service, the caller will be guided through the claim process. We will keep the Pension Credit application process under review.


Written Question
State Retirement Pensions: Uprating
Tuesday 15th October 2024

Asked by: Wendy Chamberlain (Liberal Democrat - North East Fife)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she will make an assessment of the potential impact of differential uprating levels for (a) the additional state pension under the old pension system and (b) other elements of the state pension on levels of pensioner poverty.

Answered by Emma Reynolds - Economic Secretary (HM Treasury)

The Secretary of State for Work and Pensions is required by law to undertake an annual review of State Pensions and benefits. Her review for this year will be based on CPI in the year to September 2024, and on earnings growth in the year to May-July 2024.

The Office for National Statistics will publish the average weekly earnings figure for May to July on 15 October and the CPI figure will be published on 16 October. The outcome of the review will be announced in the Autumn – and until the review has been concluded, it would not be appropriate to pre-judge the outcome. The new rates will take effect from April 2024.

The Government remains committed to supporting pensioners, and giving them the dignity and security they deserve in retirement. Through our commitment to protect the Triple Lock, over 12 million pensioners will benefit, with many expected to see their State Pension increase by over a thousand pounds over the next five years; the full new State Pension is forecast to increase by around £1,700 this Parliament.


Written Question
Social Security Benefits: Disability
Monday 14th October 2024

Asked by: Wendy Chamberlain (Liberal Democrat - North East Fife)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether her Department plans to respond to the consultation entitled Modernising support for independent living: the health and disability green paper, which closed on 22 July 2024.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

The consultation on Modernising support for independent living: the health and disability green paper ran for 12 weeks and closed on Monday 22 July.

There were over 16,000 responses to the consultation, which demonstrates the depth of feeling about the previous Government’s proposals. I can confirm that responses to the set of proposals on the reform of Personal Independence Payment were mixed and for some proposals consistently negative.

We do not intend to publish a response to the previous Government’s consultation. We will be considering our own plans for social security in due course and will fulfil our continued commitment to work with disabled people so that their views and voices are at the heart of all that we do.


Written Question
Carer's Allowance: Employment
Monday 14th October 2024

Asked by: Wendy Chamberlain (Liberal Democrat - North East Fife)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she will make an assessment of the potential impact of the earnings threshold for claiming Carer's Allowance on levels of employment amongst unpaid carers.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

The Government recognises the challenges unpaid carers are facing and is determined to provide them with the help and support they need and deserve. It is looking closely at how the benefit system currently does this.

The Secretary of State undertakes a statutory annual review of benefit and pensions, and the level of the Carer’s Allowance earnings limit will be considered as a part of this review.


Written Question
Carer's Allowance: Young People
Monday 14th October 2024

Asked by: Wendy Chamberlain (Liberal Democrat - North East Fife)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she make an assessment of the potential impact of the ineligibility for the Carer's Allowance of people in education for more than 21 hours a week on levels of poverty amongst young carers.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

This Government recognises and appreciates the vital contribution made by all unpaid carers.

It is a general principle that people in full-time education should be supported by the educational maintenance system, rather than the social security benefit system. That is why full-time students are usually precluded from entitlement to income-related and income-maintenance benefits, including Carer’s Allowance. Part-time students may be able to claim Carer’s Allowance though. This reflects long-standing principles of the benefit system, and we have no plans to change these rules.

Department for Work and Pensions officials work very closely with their Department for Education and Department of Health and Social Care counterparts to ensure that young carers get the help and support they need.


Written Question
Universal Credit: Payments
Monday 14th October 2024

Asked by: Wendy Chamberlain (Liberal Democrat - North East Fife)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to her Department's guidance on Universal Credit and earnings, updated on 13 May 2024, if she will make an assessment of the potential impact of changes to Universal Credit payments in an assessment period with two paydays, for claimants who are paid four-weekly, on levels of (a) poverty, (b) debt and (c) food bank usage among such claimants.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

No impact assessment has been made on changes to the Universal Credit assessment periods or payment structures. However, the Government is committed to reviewing Universal Credit so that it makes work pay and tackles poverty.


Written Question
Winter Fuel Payment
Monday 16th September 2024

Asked by: Wendy Chamberlain (Liberal Democrat - North East Fife)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she will make an estimate the number of pensioners who will see a reduction in their disposable income as a result of her proposed reforms to Winter Fuel Payments by (a) household type, (b) age and (c) region and; what the average loss is.

Answered by Emma Reynolds - Economic Secretary (HM Treasury)

The estimated number of pensioners who will see a reduction in their disposable income as a result of proposed reforms to winter fuel payments by age and region, for Great Britain are shown in below tables (1+2). This analysis is not available by household type and average loss.

This is the number of pensioners that will no longer receive Winter Fuel Payment as they do not claim Pension Credit. Therefore, we are assuming these people will see a reduction in their disposable income as they will no longer be receiving Winter Fuel Payments. These are based on the 22/23 Winter Fuel Payment statistics and Feb-24 Pension Credit statistics (sources shown below).

This estimation is calculated by subtracting the number of Pension Credit recipients for each region and age group from the number of Winter Fuel Payment recipients for each region and age group. Please note that the Pension Credit data that is used should be based on the 2010 Westminster Parliamentary constituencies, not 2024, in order to be comparable with the Winter Fuel Payments statistics.

In addition to that, the above figures do not take into account any potential increase in Pension Credit take-up we might see as a result of the Pension Credit Awareness Campaign. We do not have data on those additional Pension Credit claims by Parliamentary constituencies or local authorities.

Also, the published Pension Credit figures refer to households, so the number of individuals will be higher (i.e., taking account of households where it is a couple claiming Pension Credit).

Furthermore, Pension Credit claimants are the majority of those that will be eligible for Winter Fuel Payments, not all. There are other pensioners who are eligible for Winter Fuel Payments (as they claim other means tested benefits) but they are not considered in these figures as it is not possible to do so.

Source:

The Winter Fuel Payments statistics are published here:

Winter Fuel Payment statistics for winter 2022 to 2023 - GOV.UK (www.gov.uk)

Pension Credit data is published here: Pension Credit – Data from May 2018

Table 1:

Region (Great Britain)

WFP claimants pre-policy change not claiming Pension Credit [an estimate of those who will no longer receive WFP]

North East

432,162

North West

1,123,461

Yorkshire and the Humber

857,346

East Midlands

800,580

West Midlands

914,627

East of England

1,062,241

London

778,851

South East

1,550,446

South West

1,090,058

Wales

539,092

Scotland

866,295

Table 2:

Age group (Great Britain)

WFP claimants pre-policy change not claiming Pension Credit [an estimate of those who will no longer receive WFP]

Up to 69

2,369,989

70-74

2,708,756

75-79

2,275,970

80 and over

2,659,950