Amendments to the Independent Complaints and Grievance Scheme

Valerie Vaz Excerpts

Wednesday 28th April 2021 Commons Chamber

[Valerie Vaz (Walsall South) (Lab)]

I start by thanking the Leader of the House for outlining the position in relation to the motion. This is a good time to thank the people who started off the whole process of setting up the ICGS, who may have moved on before they had a chance to be thanked. It was a difficult task from the start, and they have done incredibly well. As the Leader of the House has said, Alison Stanley reviewed the process and then undertook an 18-month review, which was published on 22 February. I thank her for her diligence in her work.

The Commission discussed a report on the proposed changes, and that is now before the House. It includes amendments made in response to the 18-month Stanley review, and additional changes to policies and procedures. I want to deal with the response to the Stanley review. We have the introduction of a time limit from 28 April 2022, such that

“a complaint may not be brought more than one year after the incident…complained of.”

At present, there is no time limit on non-recent cases. Stanley suggested two years, acknowledging that tribunal cases have a time limit of three months. The Commission report states that the time limit will be one year from the date of the incident complained of.

The independent investigator will also be able to consider at the initial assessment stage

“whether the complaint has already been fully and fairly considered in another context.”

If it has, there will be grounds for rejecting the complaint. We know of incidents where staff have taken a complaint through the normal grievance procedures and also through the ICGS. As the Leader of the House outlined, we cannot have this double jeopardy. Again, the definitions are being aligned with the Equality Act 2010 to include all the protected characteristics. The 18-month review found that the combination of a factual accuracy check and the right of the complainant to seek a review of the investigators’ findings had delayed some cases substantially, but the factual accuracy check remains available for both parties to correct factual inaccuracies.

I turn to the policy and procedural changes. These will use the same words for both the complainant and respondent for all bullying, harassment and sexual misconduct cases. It is also stated that the existing procedure documents have been shortened and amended to make it clear that they provide an outline only of the procedure, and that further detailed information on the different stages of the process is available from both the ICGS team and the relevant decision-making body.

The Leader of the House has not clarified some of the questions that were asked. I find it concerning that the procedures should be in lots of different places and that they are not in a usable form. We have Standing Orders and “Erskine May”, so things are out there and transparent. We also have obiter dicta from his podcast about how Parliament works. Making it obscure and asking the team in the relevant decision-making body does not give clarity, certainty and transparency. People should not have to go to different places to find out what the procedures are. I am happy to work with him and anyone else to ensure that the procedures are published in full, so that everyone is aware of them. Again, victimising a complainant for bringing a complaint would be treated as an aggravating factor.

I turn to the vexatious question that has been before the House on the change to the drafting in relation to non-recent cases, which was agreed in July—that it should be possible to complain about the conduct of any former member of the parliamentary community, be they Clerks or anyone else, whether or not they hold a parliamentary pass when the complaint is made. As currently drafted, there is an “and” in paragraph 4.3, as the hon. Member for Christchurch (Sir Christopher Chope) said. The person has to hold a parliamentary pass, and the change is to whether or not former members of the parliamentary community—whether it is a Clerk, a Member or anybody else—hold a parliamentary pass. I think that that offends the principles of natural justice, one of which, I remind hon. Members, is procedural fairness—the right to a fair hearing. That means that people know the rules by which they are being judged and that people act fairly, act in good faith, without bias, and give each party an opportunity to state their case.

Procedural fairness, in my view, is not changing the rules and making them apply retrospectively. The Leader of the House did not actually say whether the rules were retrospective or not, so I ask him to confirm whether any changes made today will apply to the current cases that are going forward. I know that he suggested that it was about the decision maker, but actually, as the hon. Member for Broxbourne (Sir Charles Walker) pointed out, it is an individual decision maker. They are all separate and they are all different. That is why there should be a set of rules that everybody can see and everybody can apply. In no quasi-judicial situation do we ever have different decision makers making different decisions on a rule that is not clear. The amendment sought to clarify that, so I hope that the Leader of the House will too.

[Dr Julian Lewis (New Forest East) (Con)]

I apologise to you, Mr Deputy Speaker, that I did not hear the opening comments from the Leader of the House because I was chairing a Committee meeting in another building. Following as closely as I can what the shadow Leader of the House is saying, as I understand it—on this particular paragraph 4.3, about passes—I presume that she would not have any objection to a change in the rules saying, “Passes used to be required but no longer will be required”, as long as that applied only to future cases. It seems rather strange that it should be said, “We are not changing the rule—we are just clarifying what the House meant previously, and when it previously said that the person has to still hold a parliamentary pass, what it really meant was that he or she did not have to be holding a parliamentary pass at all.” That is surely not a clarification of the rule; it is a change of the rule and, therefore, it should be forward-looking and not retrospective, should it not?

[Valerie Vaz]

I thank the right hon. Gentleman for that. I think he missed the earlier discussion about the lack of clarity around that, but it should not be the case that current cases are subject to a changes of rules. To me, that is a breach of natural justice. We cannot have different decision makers applying the rules as they interpret them. In my view, we cannot have changes in procedure to cases, because each case will be dealt with differently, but as it was set out—as the hon. Member for Christchurch read out paragraph 4.3—it is fairly clear that there are the two limbs and therefore that any changes should apply to future cases.

[Sir Christopher Chope]

I obviously agree with the right hon. Lady’s assessment of the importance of getting proper clarity and ensuring that we are not going to have retrospection, but may I also draw her attention to the sentence in paragraph 3 of the Commission report? I think my right hon. Friend the Leader of the House misunderstood that. It says that the changes that we are discussing were

“recommended by staff for clarification and updating of the documents.”

I am not referring to the Alison Stanley recommendations; this is something completely different. These changes that are causing us concern were recommended by staff. Is it unreasonable to ask whether we can see the document in which those recommendations were made and see whether some of the staff who made those recommendations may themselves have been involved or know decision makers?

[Valerie Vaz]

I do not have an issue with clarity. In fact, I think it is really helpful to see the thinking behind why the changes are being made, so unless there is some confidentiality issue, I do not see any problem. We are here discussing this, and we are not getting any clarity on it—certainly not from the interventions, or from the responses. There is no clarity on this, and I wish there were. There could be. That actually helps to make a system much fairer and work better, so I agree with the hon. Gentleman.

Let me move on to the next part of the Stanley report. She found in her review that those with a BAME—visible minority—background were less likely to have used the ICGS helplines compared with their white colleagues. She was concerned that several surveys

“carried out across Parliament have indicated that these groups are more likely to report that they have experienced bullying and harassment, sexual misconduct or discrimination.”

Despite that finding, there are no specific recommendations in the report that try to remedy it. Certain things have been remedied, but not others. In the light of the current climate, with Black Lives Matter, they should be considered.

Interestingly, in the introduction to its 2019 report “Stand in my shoes”, which has been published again on the intranet for Stephen Lawrence Day, ParliREACH stated that its findings confirmed its view that

“there is insufficient focus on and actions to challenge racial bias (both conscious or unconscious), and that many BAME”—

visible minority—

“staff expend effort each day to defend their right to work in Parliament and to progress through the organisation.”

It found that only 54% felt

“confident…to raise issues of concern”,

and 56% felt “comfortable being themselves”.

We know from other regulatory bodies that regulate professions, such as the General Medical Council and the Solicitors Regulation Authority, that BAME—visible minority—figures are over-represented among those complained about. The Alison Stanley review recommended that

“demographic analysis of the Helpline usage statistics”

should be

“carried out as soon as possible”.

I hope that the Leader of the House will ensure that that is undertaken, because it is unclear whether that recommendation has been implemented, or whether there are any other measures taken to address this issue.

I want to draw hon. and right hon. Members’ attention—they may not be able to see this in some of the reports—to the costs of the ICGS. Its budget for 2021-22 is £1.8 million. We have investigators. I recall from the start of setting up the ICGS that we wanted it to be as fair as possible. Some 28% of those investigators are police officers: these are not criminal matters, although if they are criminal they should go to the criminal justice system, and that is what they are there for.

I think there are many barristers on the Attorney General’s panel, even the C panel, who are not very expensive—they are quite cheap—who could do the investigations cheaply and weigh the evidence in a proper way in a fair system. In the end, we all want a system that works. We want to stop bad behaviour. It is in all our interests to have a fair system that is transparent so that we abide by the rules of natural justice and we get justice for all. In that sense, I support the motion.

As there will not be another opportunity to do so unless the Leader of the House schedules more business, I want to say a few thank yous at the end of the day. The Parliamentary Digital Service is getting us all back to Parliament. We have a message from PDS to turn off and turn on our computers. It is showing us what to do as more people return to the estate. I specifically want to thank Ian Doubleday in Norman Shaw South, who has been really helpful in enabling Members to come back, and in keeping us and Members’ staff safe.

I pay tribute to one of our senior doorkeepers, Ray Mortimer, who has been here since 2003. He has led the Speaker’s procession for eight years, and the procession to the Lords during state opening twice. He has been through six Serjeants at Arms and three Speakers, and is on his fifth Prime Minister. His good friend, mentor and boss—in capital letters—Phil Howse said:

“Ray has been a superb asset not only to the doorkeeper team but to the House, dedicating the past 18 years to delivering fantastic service. His colleagues will miss his knowledge and guidance to the team. He is going from one house of drama”—

here—

“to another, the Marlowe theatre in Canterbury. We wish Ray and his wife Sam good luck and all the very best for the future, and thank him for his amazing public service and the loyal service to the House of Commons.”

I am sure the whole House agrees.

From me, on a personal level, and just as the Leader of the House said, Ray is always good fun. He is always ready with advice about what is going on in the Chamber. He is extremely supportive of Members, all our work and the smooth running of the Chamber. He is always smiling and in a good mood. We will remember him as our little Ray of sunshine. Thank you, Ray, from all of us.