Employment Rights Bill (Seventh sitting) Debate

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Department: Department for Business and Trade
Greg Smith Portrait Greg Smith
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I do not want to repeat the whole debate that we had the other day as we might not hit the clause that the hon. Gentleman’s colleagues are trying to get to today. I fully accept his point that the situation is not fair on the employee, but equally it is not fair on the employer, given that those circumstances, events or eventualities are quite literally outside anybody’s control.

I urge the hon. Gentleman and his Front-Bench colleagues to reflect on how to put in place a better and more proportionate system to share the burden. I accept that nobody wants or plans for those eventualities. I refuse to believe that any employer ever wants to have to turn somebody away at the door as they turn up for work. They actually want to make those products, provide those services, ensure people have a good night out or whatever it might be. That is the core of their business. That is how they make money. That is how they grow and create more jobs in the first place. I refuse to believe that any business wants to turn someone away and say, “Sorry, that shift isn’t available,” or, “Only half that shift is available today.”

Uma Kumaran Portrait Uma Kumaran (Stratford and Bow) (Lab)
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I refer Members to my entry in the Register of Members’ Financial Interests and my membership of the GMB trade union.

The hon. Gentleman makes a good point. The Association of Convenience Stores tells us:

“90% of colleagues in the convenience sector report that they have never had a shift cancelled with less than 48 hours’ notice, reflecting a strong track record of responsible scheduling. Furthermore, 86% of retailers state that they always offer alternative hours to employees if a shift is cancelled or reduced, demonstrating the sector’s commitment to fair treatment and employee support.”

It says that it

“can be confident that this will support existing provision by employers across the sector”,

and it welcomes amendment 30, which it says

“provides clarity in relation to short notice for when the shift is both moved and curtailed.”

It tell us that there is a counter-argument that the proposals may present challenges to convenience retailers and other small businesses, but that it has spoken to businesses and that

“these businesses tell us that they are already doing what the Bill makes provisions for.”

We are mindful of the impact on businesses, but there are a lot of businesses out there that are already doing what is proposed, and we have received representations from them welcoming the measures.

Greg Smith Portrait Greg Smith
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I am grateful to the hon. Lady for that intervention, because she underlines the fundamental point that I am making: most businesses do not want to turn people away. Convenience stores are a great example of that, and are actually some of the most flexible employers out there. My constituency, which is spread across 336 square miles of rural Buckinghamshire, has a lot of small convenience stores, and they are exemplary employers. I cannot think of a problem I have ever encountered with any of them.

I come back to my central argument, which is that sometimes things happen. Nobody has planned for it, nobody wants it, and nobody is in any way happy in that situation, but sometimes these things happen. I fully accept the hon. Lady’s point that the vast majority of employers in this country are good employers. We should celebrate them, and not try to see them through the lens of some sort of Victorian novel. That is not what employers are in this country. They are responsible and want to look out for their workforce.

We had a debate the other day about the symbiotic relationship between the worker and the business owner, which are two sides of the same coin: no successful business could have one without the other. I am not saying that there are not rogue traders out there who seek to exploit their workforce—there are, and there must be proportionate, proper and robust measures in place to combat poor behaviour—but that does not undermine the central point that there must be flexibility that accounts for the realities of the real world.