Oral Answers to Questions

Tony Lloyd Excerpts

Tuesday 28th November 2023 Commons Chamber

[Tony Lloyd (Rochdale) (Lab)]

6. If she will make an assessment of the impact of the mandatory code of practice for the involuntary installation of prepayment meters on vulnerable households.

[Michael Shanks (Rutherglen and Hamilton West) (Lab)]

20. If she will make an assessment of the impact of the mandatory code of practice for the involuntary installation of prepayment meters on vulnerable households.

[The Parliamentary Under-Secretary of State for Energy Security and Net Zero (Amanda Solloway)]

The Secretary of State and I met CEOs of energy suppliers recently. We emphasised that Ofgem’s new rules must be implemented and lead to improved protections for vulnerable consumers. We are working closely with Ofgem and the industry to ensure that that is the case.

[Tony Lloyd]

The Minister will be aware that the ban on the involuntary installation of prepayment meters will be lifted soon. That will mean families with children over two years old and pensioners under 75 who are still vulnerable will potentially face the higher cost of prepayment meters. There is the possibility, of course, that when they run out of tokens they will be cut off. Is that right?

[Amanda Solloway]

First of all, we have been mindful of ensuring that there is no higher cost to prepayment meters. We are mindful of the fact that prepayment meters have a place in certain households, because we are very sure that we must not increase debt. However, one reason why we scrutinised the process so carefully is to ensure that it does not impact negatively on vulnerable customers.