Tonia Antoniazzi
Main Page: Tonia Antoniazzi (Labour - Gower)Department Debates - View all Tonia Antoniazzi's debates with the Leader of the House
(7 months, 2 weeks ago)
Commons ChamberI thank my hon. Friend for again attending business questions to shine a spotlight on some good work going on in her constituency. I would be very happy to do as she asks, and I thank her for bringing this interesting initiative and the work of third sector organisations in her constituency to the House’s attention.
Three members of the Williams family in Gowerton, in my constituency, have had their His Majesty’s Revenue and Customs contact address changed to the same unknown address without their knowledge, consent or authorisation. As well as raising clear general data protection regulation concerns, that is having huge implications for Department for Work and Pensions issues that they face, and impacting on their credit score. I have seen the HMRC response to the mother’s complaint—it gave no answers; I have seen all the correspondence. The family has had phone calls from bailiffs and they are scared. They are capable, competent people but they are unable to get a response. Does the Leader of the House share my concerns about this serious data breach? Will she alert and raise this issue with the relevant Ministers and Departments, and advise me on how to resolve it?
I am sorry to hear that the hon. Lady’s constituents are suffering in that way. The situation sounds completely bonkers and if she gives me further details after business questions, we will get it sorted this afternoon. Her constituents should not have to put up with that.