Personal Independence Payments Debate

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Department: Department for Work and Pensions

Personal Independence Payments

Tom Pursglove Excerpts
Monday 4th June 2018

(6 years, 5 months ago)

Commons Chamber
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Esther McVey Portrait Ms McVey
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I want to follow up the specific instances the hon. Gentleman raises, as that does not sound right at all and I would not want that to be the case. I therefore ask the hon. Gentleman to bring those cases forward so that we can look into them immediately.

Tom Pursglove Portrait Tom Pursglove (Corby) (Con)
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Is there a formal review process in place for assessments that can be responsive to any trends or issues that might arise?

Esther McVey Portrait Ms McVey
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My hon. Friend raises the good point of how we can make the assessments better: how can we make sure they are consistent and the best we can possibly do? We are constantly reassessing them and trying to make the service even better, whether through videos to help people, improved guidance for GPs and healthcare professionals, improved communications, or special software so that people with disabilities can read about the service. Those are the sort of constant improvements we are carrying out, and we will continue to do that so as to make sure we have the best system possible.