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Department: Department for Work and Pensions

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Tom Pursglove Excerpts
Tuesday 7th May 2019

(5 years, 6 months ago)

Commons Chamber
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Justin Tomlinson Portrait Justin Tomlinson
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Through the universal credit system, for the first time, they will have a named work coach who can help them to navigate not only any individual challenges that they face, but the additional support that they can get. Rightly, we are making sure that the most vulnerable people in society get both the financial support and the time from their named work coach to make sure that they are in their best position.

Tom Pursglove Portrait Tom Pursglove (Corby) (Con)
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What steps is the Minister taking to cascade the detail of this policy to advice services so that they can best help and support those who come to them seeking help?

Justin Tomlinson Portrait Justin Tomlinson
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My hon. Friend raises an important point. Not only do stakeholders and those with real, genuine frontline experience work closely with us and help to shape our policies, but we recognise that they can play a key part on the frontline. I therefore very much welcome the announcement that Citizens Advice will be present across the jobcentre network to provide additional support for claimants above and beyond what our frontline staff do.