(3 years, 11 months ago)
Commons ChamberUrgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
Each Urgent Question requires a Government Minister to give a response on the debate topic.
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Let me start by offering the Home Affairs Committee Chairman reassurance in regard to the flight this week. All the people in scope for that flight have had their cases individually checked, and none of them is in the scope of the Windrush compensation scheme. As I have said, none was born in the United Kingdom. So those checks that she rightly calls for have been diligently carried out. In relation to the 32 historical cases that she refers to, I will look into that and write to her.
I find it extraordinary that the Opposition should choose an urgent question to plead the case for serious foreign criminals rather than standing up for the victims of crime, particularly on a day when an urgent question might be more appropriate on the issue of the imminent and extraordinarily early release of a woman, Mairead Philpott, who was jailed for the killing of six of her own children. Can my hon. Friend—
I am not criticising you, Mr Speaker; I am just questioning priorities. Can I ask the Minister how much we are spending already on housing these foreign criminals in the UK, and how much taxpayers’ money is being wasted on chartering places on flights that are not taken, often at the last minute?
I certainly concur that Mr Speaker is wholly infallible in all matters.
I share my hon. Friend’s surprise at this question being tabled when the Government are simply discharging not only their duty but their obligation under an Act of Parliament passed by the last Labour Government, with the votes of a number of Members who are sitting on the Opposition side of the Chamber this afternoon. We are doing the right thing by protecting our fellow citizens. Many of the people concerned were living in the community rather than being housed. Our principal objective is public safety rather than finances, but his last point about charter flights is right. We suffer astonishingly high levels of legal attrition on these flights, largely as a result of legal claims often made at the very last minute—sometimes I wonder if they are intentionally made at the last minute—and we need to tighten up our legal system. As my hon. Friend may know, the Government intend to legislate next year to do exactly that.
(9 years, 4 months ago)
Westminster HallWestminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.
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I add my voice to those we have heard this morning lamenting the woeful performance of Southern railway over the past year or two. There are four principal problems, which other hon. Members have already alluded to: consistent lateness; excessive cancellations; short trains that lead to the gross overcrowding we have already heard about, which is particularly difficult for pensioners and people with disabilities; and the practice of station skipping, when a station stop is missed out to catch up on journey time. I strongly suspect that station skipping occurs so that services can get just inside the half-hour delay repay deadline. My own local station, Coulsdon South, appears to be a particular victim of that insidious practice.
The figures tell their own story. As recently as three years ago, the performance and punctuality measure on Southern was around 90%—I know there are other measures, but that one is published most often. Over the past two or three years, that figure has consistently declined, month on month, and now sits at only just above 80%. That is far too low. If we compare that with other parts of the railway system we can see how woefully bad it is. For example, London Overground, a metro railway run by Transport for London, has a PPM figure of 95%. That shows what can be done with a well organised system.
Southern’s figure of 80% is the worst in the United Kingdom. We are not complaining about the structure of the railways in general, but about this particular line, which is the worst in the country. My hon. Friend the Member for Croydon Central (Gavin Barwell), a party Whip, is in the Chamber; I know he shares my views on this terrible service, which affects his constituents every bit as much as mine.
I deplore the fact that in the document on improving performance on Thameslink and Southern, published a few months ago, the targets for improvement are extremely unambitious. The 2015-16 target for PPM is only 81%, barely better than what we are experiencing at the moment; it is an unacceptably low aspiration. Even by 2018-19, nearly five years away, the aspiration is only for 87%, still below where the railway system was a few years ago.
The problem is perhaps best illustrated by a few tweets I have recently received. One is from a gentleman I know quite well, who tweets as MaximusThurbon—I think he is modelling himself on the guy from “Gladiator”. He says:
“Train late this morning by 10 minutes, train home cancelled. Another normal day on Southern”.
Another tweeter said that
“evening rush hour can only mean one thing…Southern network delays and cancellations!”
Another person said that
“Southernrail provides a horrific service”.
Another said:
“It’s starting to turn into a full time job filling out the delay repay forms”.
It is no surprise, therefore, that when rail users are surveyed, satisfaction is very low. The consumer organisation Which? recently found that Southern railway had the second-lowest satisfaction rating of any train operating company in the country and the worst satisfaction rating for delays. Moreover, figures from Transport Focus, which my right hon. Friend the Member for Arundel and South Downs (Nick Herbert) mentioned, have seen Southern’s passenger satisfaction rating slump from 82% to 72%—once again, the lowest level in the country. Most tellingly, however, the satisfaction rating among commuters using the line is just 60%. I contrast that with the figures for lines such as the Heathrow Express, which has a 94% satisfaction rating; the east coast main line, which has a 94% satisfaction rating; and a railway system called First Hull, with which I confess I am unacquainted, but which has a 96% satisfaction rating. So why does our local railway have only a 60% satisfaction rating among commuters?
I would like the Minister to reply to two or three points, because I know she is working hard to fix these problems. First, will she confirm that she is chairing weekly meetings of a taskforce with Southern railway and Network Rail to fix these problems? Secondly, will she consider improving the compensation system, perhaps by having better publicity and by reducing the threshold to 15 minutes, as the right hon. Member for Carshalton and Wallington (Tom Brake) suggested? I certainly endorse the suggestion from my hon. Friend the Member for Reigate (Crispin Blunt) that we have an automatic refund so that, where a commuter says, “I am always on the 8.30 train,” and that train is late, compensation is automatic.
Will the Minister also consider fining the operating company for station skipping—a problem that affects my local station?
Thank you.
Furthermore, if things do not improve in a reasonable time—say, one year—the entire operation of the franchise may need to be looked at again.