Employment Rights Bill

Baroness Coffey Excerpts

Committee stage
Tuesday 29th April 2025 Lords Chamber

[Lord Frost (Con)]

My Lords, I support Amendment 1, although possibly not for quite the same reasons as those already expressed in this Chamber, and I regret I was not able to speak at Second Reading.

When dealing with a purpose clause, one cannot avoid spending a moment dwelling on the broader principles behind the Bill before coming to the amendment itself. It is worth noting that one of the reasons the British economy has surprised so many people over the last decade or so on the upside, despite all the gloomy predictions, is because it is an extremely flexible and responsive economy, particularly in the labour market. Most indices of these things put us in the global top 10 of labour market flexibility, which I regard as a good thing, although clearly many noble Lords who have spoken do not.

There is a paradox here, in that flexibility is the best way of delivering security—maybe not in any individual job, but security of employment and income over a period. The Government seem to think that the only way to ensure job security is to put in place more and more intrusive and detailed legislation to require it. That is why we are going to be discussing, no doubt at great length and with huge complexity, this massive Bill which tries to do just that. It is damaging that the Bill is being made up as it goes along to such a large extent; it just multiplies the complexity and difficulty.

I do not think that is the right way to look at job security. The best way to look at it is that flexibility produces security. If it is easier to change the terms and conditions of a job, or easier to dismiss people if they do not fit, then it is also easier to re-employ or shift resources from low-productivity to high-productivity sectors and to deliver growth in the economy. The approach in the Bill protects insiders at the expense of entrepreneurs and those who are outside the labour market, so it is not surprising that the representatives of trade unions are so supportive of it. The trade unions represent the insiders, but they are not the only people who have an interest in labour market flexibility.

I make these points because they go to the difficulty of drafting a satisfactory purpose clause for this Bill. It is desirable to have a purpose clause for something that is so complex and sprawling in the way it tries to legislate. The noble Lord, Lord Fox, has written it as cleverly and clearly as he possibly could in the circumstances. It is cleverly written, but the difficulty is not so much that it is not sufficiently exhaustive but that it contradicts the contents of the Bill. It sets out a number of things which the Bill simply does not do. For example, in paragraph (a) of the proposed new clause, it talks about “fairness”. Well, that may be fairness for employees on one definition but not for employers or those who are outside the formal labour market. Whose fairness are we talking about?

Paragraphs (b) and (d) in the proposed new clause do not “facilitate”—to use the word in the amendment—good labour relations; they actually make them more bureaucratic, complicated, difficult and hard to implement. Paragraph (c) makes provision for pay and conditions but, arguably, it should not be doing that at all—that is not the business of the Government but the business of employers and employees. The only one that is an accurate description of what is in the Bill is paragraph (e), the simple statement that it is to

“make provisions about the enforcement of labour market legislation”,

which it certainly does.

I am not sure that there is a satisfactory way of dealing with this. Nevertheless, I support this purpose clause amendment, because it seems to me that if it were to pass, the logical consequence, to be consistent, would be that large parts of the rest of the Bill would have to fall away to be consistent with the expressed purpose in this purpose clause. If the Bill were to be internally consistent with the things that we say are desirable, then much of this Bill is simply not consistent with that. Now, what goes first—the purpose clause or the rest of the Bill? I think we know how that is going to play out. Nevertheless, that is why it is difficult to get to a satisfactory purpose clause for this Bill. It would be good if much of the Bill fell away—no doubt we will come on to that in the next seven days—as it is going to cause a lot of damage to the economy and to growth.

To conclude, I support the amendment, if not perhaps for exactly the same reasons that others have supported it. It will enhance and make clearer, to some extent, what is a very sprawling, complex and unsatisfactory Bill.

[Baroness Coffey (Con)]

My Lords, I will speak to all of the amendments in the group. I spoke at Second Reading. As my noble friend Lady Noakes pointed out, we only had four to five minutes then, so this gives us an opportunity to consider further what the purposes should be. In the document published by the Labour Government, the Deputy Prime Minister and the Secretary of State for Business and Trade referred to the fact that this would be about getting more people into work. So far under this Administration, we have, unfortunately and regrettably, seen unemployment rise.

At the same time, comments have been made by noble Lords on the other side, such as by the noble Lord, Lord Monks, who referred to income inequality. What he may have forgotten is that, under the previous Labour Administration, income inequality rose. Meanwhile, under the recent Conservative Administration, income inequality fell. So, this is a case of trying to make sure that, as we take the legislation through, we focus on the outcomes it will have for people right across this country, rather than dogma. There is a combination of factors where, frankly, flexible labour has generally improved the prosperity of people in this country.

The noble Lord, Lord Hendy, complained that people in work were on universal credit. That is a large point of it. We have finally got rid of tax credits, which went earlier this month. Those had been introduced by previous Labour Governments in order to increase people’s pay—which employers were not doing. It was done in a rather crude way, such that capital was not taken into account. When we were moving people from tax credits to universal credit, we discovered—particularly early on, when we were doing some of our test and learn approach—that there were people with capital of over £100,000 who were still receiving tax credits and who decided that, although they would be entitled to one more year of such a transition payment, they did not think it was right to do so.

It is about that sort of element, of trying to consider what we want to see as an increase in prosperity and productivity. However, I am concerned, given the recent increase in unemployment and all the messages that we are receiving from businesses, small and large, that we will instead start to see a significant increase in unemployment and indeed more people going on to benefits. As I say, the whole point of universal credit is that you will be better off working than not working. The approach is to try and support people as they reach higher salaries.

My noble friend Lady Neville-Rolfe is right to say that, if we were considering further things to add to the proposed new clause set out in Amendment 1, competitiveness and growth should be there. I would add that the outcome should also be about increasing the number of people in employment. I know that the Secretary of State for Work and Pensions has set an exceptionally ambitious target of 80% of people being in work—which would be the highest in an exceptionally long time—but, to do that, she needs to work with other parts of her Government to make sure that more jobs will be created, so that people can go into those jobs at the rate that is set.

After thinking through what will happen with this legislation, I made the point at Second Reading that the Bill started off at 149 pages—and I am conscious of the 100-day deadline set by the Deputy Prime Minister to present it—and that it had basically doubled by the time it left the Commons. Not a huge amount of time was set aside for consideration of the additional 103 pages that were considered on Report there. As we have already heard, we are starting to see more amendments come in from the Government that this House needs to consider.

--- Later in debate ---

[Lord Fox (LD)]

My Lords, I think I am allowed to come back in Committee. I want to respond to the noble Baroness, Lady Carberry, because I probably did not articulate terribly well what I was proposing. I certainly was articulating a right to request, but I was also assuming there would be an obligation to meet that request, given certain thresholds that the noble Lord, Lord Wolfson, was talking about. It would not be an option for the employer as long as the request was within those thresholds. I suspect that is not what the noble Baroness thought I was proposing, and I just wanted to set the record straight.

[Baroness Coffey (Con)]

My Lords, I support Amendment 8. I commend my noble friend Lord Wolfson on his excellent speech, bringing the reality of employing so many people into the heart of this debate, along with the constraints and the concerns being raised, while still recognising that I understand why so many people consider casual work and zero-hour contracts to be particularly poor when people are trying to have certainty of employment over some time. I also support Amendments 7, 12 and 13—in essence, any amendment that refers to specifying the reference period in the Bill.

I say that because, when thinking of 26 weeks, I think in particular of the hospitality industry in coastal areas. There are a number of employers around the country who literally shut down their businesses, or move to a much lower level of needing people, at certain times of the year, and then, in the summer, are desperately trying to find people. We need to give flexibility. The 12 weeks simply does not recognise that, as has been referred to. It is perfectly usual for people to work at different points throughout the year, potentially in on annualised-hours contract, but varying the number of hours expected to match the demand of customers requiring a particular service. I fear that the 12 weeks does not address that sort of business.

Across the country, 2 million people work in the hospitality industry. It is one of our biggest industries, and for many families it is key to how they support their household income. For the flexibility that employers want, and—thinking of how many people lose their childcare at certain times of the year—for employees to have flexibility around their hours worked, bringing in casual staff is a key element in how employers keep those businesses going.

There is another element that needs thinking through. While I appreciate that the Government seek to reduce the number of agency and bank workers in the NHS, let us not get away from the fact that, unfortunately, many NHS trusts are actually terrible employers. A lot of people leave or reduce their permanent contracts because they simply cannot get the flexibility that they need working in the NHS. That could be for caring reasons, for all sorts of people—it does not matter whether it is men or women; people provide care to their families and to their friends. I am concerned, and I intend to discuss further with NHS Professionals how this will impact on the NHS fulfilling its expectations for people right across the country. I appreciate that it is not simply NHS Professionals; many individual trusts have their own bank. That is intended to provide flexibility based on need, and recognises that simply not everybody can work the NHS shifts expected.

Thinking of the 26 weeks or the 12 weeks, I am also concerned that, at the other end of the Corridor, 650 Members of Parliament are all individual employers. They have to sign contracts, which are provided, but when people are ill or go on maternity leave, MPs can and do take people on through certain term contracts. I am concerned that there will be unintended consequences for the provision of services. As a real example, if you had to guarantee hours beyond when the employee came back, you could end up in a situation that you simply could not manage.

It is for those reasons that we need to think very carefully about the reference period when we are considering the different employment situations that small employers find themselves in, as well as the large sectors, such as hospitality and retail, which have already been discussed.

[Lord Sharpe of Epsom (Con)]

My Lords, Amendments 3, 6 and 17 stand in my name and that of my noble friend Lord Hunt. Before turning to the detail, I would like to frame the debate in its proper context.

At the heart of this issue lies the question of incentives. Much of the discussion around zero-hours contracts rightly concerns the security and well-being of workers. We must not lose sight of the fact that only a relatively small proportion of the workforce is employed on such contracts, or in other forms of temporary work. Many of these individuals are young people—as my noble friend Lady Lawlor illustrated in her very detailed speech—who are starting out in their careers. Others are disabled people, who may be able to work only a limited number of hours due to their personal circumstances. If we make the regulatory environment too rigid, we inadvertently create a disincentive to hire precisely these groups. We reduce the number of vacancies, reduce opportunities and end up harming those we most wish to support. Good intentions do not alone lead to good results. It is the incentives that lead to results.

I thank my noble friend Lord Moynihan and the noble Lords, Lord Fox and Lord Goddard, for their contributions in this group, and I will come on to others. My noble friend Lord Moynihan made a compelling argument to leave out this part of the clause altogether, because it is simply unworkable in its current form. I look forward to hearing what the Minister has to say in response.

I turn to the specifics of my amendments. Job security is vital, and there can be no disagreement on that point, but we have to recognise that guaranteed-hours contracts are not always practical or appropriate across all sectors of the economy. The principle that we wish to uphold is simple: autonomy. Workers themselves are best placed to judge their own circumstances and to decide whether a guaranteed-hours contract would suit their needs.

Research from the Chartered Institute of Personnel and Development, published in its report on zero-hours contracts, found that workers on such contracts often report a better work-life balance and higher well-being compared with other workers. This is an important reminder that flexibility, when genuinely chosen, can be empowering rather than exploitative.

Not every worker wants a rigid schedule. Young people, parents with caring responsibilities and disabled people may actively prefer the flexibility that variable hours allow. A one-size-fits-all approach simply does not reflect the realities of the modern labour market. Sectors such as retail, hospitality and tourism, and other seasonal industries, are heavily dependent on flexible staffing to meet seasonal demand. It is these very sectors that offer the vital entry-level opportunities to workers who might otherwise struggle to find employment.

Despite the Government’s understandable ambition to improve labour market fairness, the Bill as currently drafted risks reducing that flexibility rather than enhancing it. The automatic obligation placed upon businesses to offer guaranteed-hours contracts once certain thresholds are met would impose significant and disproportionate administrative burdens, even when the worker involved may have no desire to change their current arrangements.

The problem is particularly acute for larger employers, such as national retailers, as we have heard from my noble friend Lord Wolfson, who delivered an expert speech. They would be forced into a continual cycle of recalculations and offers, simply because an employee’s working patterns have shifted slightly. As my noble friend Lady Verma explained, that affects small businesses as well. In practice, firms would face a daily or weekly obligation to offer a new contract based on changing patterns, resulting in huge and unnecessary administrative costs. This would not only create inefficiency but would discourage businesses offering overtime and additional work voluntarily, thereby reducing opportunities for those who value flexibility.

The amendments I propose take a different approach. Instead of an automatic right to be offered a guaranteed-hours contracts, we propose a right to request a guaranteed-hours contract. It entirely respects the spirit of the Government’s intentions. As the noble Lord, Lord Fox, has already explained, it would impose the same the obligations on employers as the Government’s Bill. This would preserve the choice for workers, empowering them to seek greater stability when they wish, but it would avoid imposing blanket obligations on employers that may lead to perverse outcomes. The Government’s current drafting, with an automatic right to guaranteed hours, risks creating a bureaucracy that neither workers nor businesses have asked for.

On the subject of businesses, it is worth referring to the letter received from five employers’ organisations. For reference, those are Make UK, the CBI, the IoD, the Federation of Small Business and the British Chambers of Commerce. They say in that letter:

“Not every job can be made compatible with every possible need. This reform means businesses incur admin costs whenever an employee works variable hours. The result is that firms are discouraged from offering variable hours even when the flexibility is requested by workers, including voluntary overtime. The cost associated with administering and calculating contract offers on a rolling basis whenever staff work additional hours is also disproportionate and provides no clear benefit to workers”.


I could not have put it better myself.

There has been some reference on the other side, by the noble Baroness, Lady Carberry, to the Low Pay Commission, which met seven years ago. That ignores the fact that, over the last seven years, working practices more generally through the economy—whether on flexible-hours contracts or not—have changed very dramatically, partly as a consequence of the pandemic. I note that the FSB has now signed the letter which includes the quote I have just delivered, so it has clearly changed its mind.

I recognise that there may be an even simpler and more effective alternative to the right to request, which would be an automatic offer of a guaranteed-hours contract combined with the right for the worker to opt out if they so wish, so Amendment 17 introduces a worker opt-out mechanism. A qualifying worker may opt out of receiving a guaranteed-hours contract provided that the employer has provided clear written information about the guaranteed-hours system, the worker has given written notice in a prescribed form, and the employer reminds the worker at regular intervals, at least every six months, that they can opt back in at any time. Under that model, every eligible worker would be enrolled on to a guaranteed-hours contract after the reference period by default.

However, those workers who genuinely value the flexibility of their zero-hours arrangement—and there are many, particularly, as we have already discussed, young people, carers and so on—would have the right to decline the offer by providing written notice. This approach would strike a better balance, because it would ensure that guaranteed hours are the norm unless the worker themselves chooses otherwise, thereby protecting workers who might otherwise feel pressured not to request more security. Equally, it would avoid the unnecessary administrative burden on employers of offering contracts that in many cases would be rejected. We would be sparing businesses the cost and disruption of a process that delivers little practical benefit where flexibility is mutually valued by both employer and employee. It would ensure that the choice remains a real and continuing one, recognising that workers’ needs and circumstances evolve.

--- Later in debate ---

If the measures in this Bill go through, many small businesses and microbusinesses will not be able to do what others have done—namely, grow rapidly and develop exponentially—as we have heard. There is a very strong case for exempting small businesses, particularly micro-businesses, as has been proposed. I hope that the Government will listen.

[Baroness Coffey (Con)]

My Lords, I too support Amendment 5. Without small businesses growing and taking on people, we will not achieve the outcomes that the Government have set for getting more people into work. I referred in a debate on an earlier group to the 80% target.

I am conscious of what happened with the Kickstart scheme. We particularly encouraged small businesses to participate in the scheme and to consider the opportunity of an extra pair of hands, giving them the confidence that they could grow their business and employ people, often for the first time. That was an important step in thinking about how to minimise risk in the first instance. A considerable proportion of people were offered permanent jobs as a consequence.

That first step of taking people on is often the hardest for many small businesses and microbusinesses. That is why I would be even happier if this amendment was altered on Report to make it solely for microbusinesses, not just small businesses, as that first step is one of the hardest.

We already have thresholds in many other employment practices. We already have thresholds about things that connect with pension contributions, and other financial thresholds have been referred to. But this is about having the courage to take on people. You may decide to expand your services, whether in the care sector or elsewhere, as you do not want to let clients down, but you need to make sure that you can guarantee quality support to your clients. That is one of those uncertain things when we discuss a wide range of the amendments to Part 1 of the Bill.

There are other opportunities where I will raise the issues impacting small businesses in the Bill, but overall we should take the successful approach of previous Governments, including Labour Governments, of keeping small businesses out of this area. The impact assessments talked about mitigations they plan, but there is no mention of what those mitigations may actually be, and that level of uncertainty is one of the things that will hold back growth, which we are led to believe is the number one mission of this Government. I fear that without some of the exemptions, we will not see that growth coming in our UK industry.

[Lord de Clifford (CB)]

I rise in support of the gist of these amendments with regard to small businesses. I declare my interest as the owner of a medium-sized business with 130 employees, so it would not apply to me. But the burden on small businesses, certainly of Part 1, will seriously restrict their ability to grow and have the courage to take that step of employing people. I certainly think that micro-businesses should be exempted from a lot of these burdens. As we go through Part 1, we need to keep those micro-businesses in our thoughts.