Business of the House

Thérèse Coffey Excerpts

Thursday 26th April 2012 Commons Chamber

[Dr Thérèse Coffey (Suffolk Coastal) (Con)]

I have constituents who are suffering from phone scams where companies acting as third parties are selling contracts that are very expensive. The people involved are being sent to jail for fraud, yet the consumers are still being held to pay the vastly inflated bills by phone companies. May we have an urgent statement on the matter from the Minister with responsibility for consumer affairs?

[Sir George Young]

I am sorry to hear that a number of my hon. Friend’s constituents are being confronted with very high phone bills as a result of activity which sounds to me highly immoral. Of course I will raise it with the appropriate regulator, Ofcom, or the Minister at the Department for Business, Innovation and Skills who has responsibility for consumer protection, and see whether we need to build in additional safeguards to protect people from exorbitant telephone bills for calls which they are not conscious of having made.