GP Recruitment and Retention

Debate between Thelma Walker and Bridget Phillipson

Wednesday 28th March 2018 Westminster Hall

[Bridget Phillipson (Houghton and Sunderland South) (Lab)]

I beg to move,

That this House has considered recruitment and retention of GPs.

It is a pleasure to serve under your chairmanship, Mrs Moon—for the first time, I believe. I am grateful for the opportunity to hold this debate on an issue of critical importance to all our constituents.

General practitioners are the cornerstone of the health service in this country. The work they do on a daily basis is vital to the nation’s wellbeing. As the first point of contact for people with physical or mental health problems, they have a unique duty of care within the NHS. From newborn babies to our elderly citizens, the continuity of care that they provide from cradle to grave puts them at the heart of communities up and down the country, and the lifelong relationship they build with their patients as a result is unique. We in this House must do our best to protect and promote that relationship in any way we can. That is one reason why I am holding today’s debate.

I also sought this debate out of increasing concern for the state of general practice in my constituency and the wider north-east. Since entering the House in 2010 I have noticed a marked increase in the number of constituents getting in touch to raise concerns about the amount of time it has taken them to see their family doctor. It was on the back of those concerns that I began to survey my constituents on waiting times at their local GP practice. That survey is ongoing, but the results that have come in over the last year are concerning. When asked how long they had to wait for an appointment to see their GP regarding a routine matter, over 30% of those who responded to my survey said it took more than two weeks, and 15% said it took even longer. Waiting times for urgent care were equally concerning, with over 30% waiting more than 24 hours for an appointment. The growing difficulty in accessing GP services is clearly having a knock-on effect on the rest of the health service in my area.

[Thelma Walker (Colne Valley) (Lab)]

Due to staff shortages in a local GP surgery, one of my constituents in the Colne Valley was referred to our local hospital for a blood test. They had a 30-minute drive each way and a two-hour wait for the test to take place. Does my hon. Friend agree that that is a warning sign that general practice is struggling to cope with extra pressures and less money?

[Bridget Phillipson]

I am sure the experience of my hon. Friend’s constituent is happening up and down the country. We want to ensure that people can access quality healthcare close to home. It is neither cost-effective nor in the best interest of patients to have to travel further to hospital for things that could be dealt with more readily within a GP’s practice.

More and more local people are telling me that they have to attend accident and emergency to get the treatment they need, because they cannot get an appointment with their GP or their local practice is closed when they need it. We saw record numbers at Sunderland Royal Hospital A&E this winter, when the entire NHS was stretched to breaking point. It is extremely worrying in that context that so many people are turning to emergency services simply to access the care that family doctors might ordinarily provide.