(6 days, 20 hours ago)
Public Bill Committees
Tessa Munt
Q
Dr Chopra: I will briefly come back on that. One of the considerations in the 10-year plan is the role of the Health Services Safety Investigations Body, which will work more closely with the CQC in time. The HSSIB has what is called a protected safe space, which allows people, without fear of accountability and retribution, to raise concerns. One of the things we are concerned about in the Bill is whether the scope of clause 5(1), on other investigations, will include investigations undertaken by HSSIB when it works closely with CQC. It will be important to protect that space for the reasons you mention.
Lizzi Collinge
Q
Helen Vernon: Those are incredibly sad circumstances and sensitive issues. I think it will be a big help and support that aim because, as I mentioned earlier, an open and transparent response right at the start has the best chance of not only avoiding somebody consulting lawyers or initiating a claim just to get answers, but avoiding that claim subsequently escalating into unnecessary and adversarial legal proceedings. We have driven down the number of cases that go into formal litigation by using alternative dispute resolution, which generally involves bringing clinicians and the organisation together with the family. But you can do that only if there is an atmosphere of trust and clear transparency as to the information that is being shared.