Oral Answers to Questions
Debate between Tessa Munt and James Murray(2 weeks, 1 day ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
Tessa Munt (Wells and Mendip Hills) (LD)
In July 2023, my constituent Alison claimed a refund of overpaid tax that was mistakenly paid twice. In February 2024, she was told that her claim would be assessed by 20 March, in July 2024 she was told that it would be by 22 October, and in December she was told that she could not have a date but that the department had definitely received her claim 16 months previously. She has heard nothing since. Will the Chancellor agree to meet me to discuss this very vexed situation for someone who has very little money, given that this claim is nearly 21 months delayed?
James Murray
I was sorry to hear about the hon. Lady’s constituent’s experience with, I assume, His Majesty’s Revenue and Customs. Even though, as the Minister with responsibility for HMRC, I cannot get directly involved in individual cases, I am happy to raise it with HMRC and make sure that it gives the matter proper attention to try and resolve it.