South East Water: Disruption of Supply

Terry Jermy Excerpts
Wednesday 3rd June 2026

(1 month, 3 weeks ago)

Commons Chamber
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Emma Hardy Portrait Emma Hardy
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The right hon. Gentleman is right to point out the consequences of getting it wrong. Just to reassure him, we are looking at using tools such as the water delivery taskforce where we have shortages, to see what we can do. That is for not just water, but waste water capacity too, because both are crucial. We want to see homes being built—people want somewhere to live, and first-time buyers in particular are finding it incredibly difficult—but we are taking a sensible approach. We are identifying where we have shortages in waste water or water to see what we can do to address the amount available, as well as what can be done to reduce demand in that area, including retrofitting, building standards and various other measures.

Terry Jermy Portrait Terry Jermy (South West Norfolk) (Lab)
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The Environment, Food and Rural Affairs Committee has extensively investigated South East Water; what I found particularly shocking was the fact that so many warnings and concerns were raised but were simply ignored. Despite a high risk of water supply failure, the lack of preparedness was plain to see. Will the regulatory reforms that the Government are looking at have real consequences when those concerns are raised, but are ignored by the water companies?

Emma Hardy Portrait Emma Hardy
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I thank my hon. Friend and all members of the EFRA Committee for their excellent report, which was forensic in looking into the failures of South East Water. It was a brilliant, useful document. He is right that tough consequences are needed if concerns are raised and ignored; that cannot be allowed to continue to happen. That is exactly why we want to create a new regulator with strong powers and teeth to be able to take action. It is also why we are looking at introducing this performance improvement regime for water companies so that, if we identify failure in a water company, the regulator has proper oversight to turn that company around and make it improve, with consequences if it does not.