Tanmanjeet Singh Dhesi
Main Page: Tanmanjeet Singh Dhesi (Labour - Slough)Department Debates - View all Tanmanjeet Singh Dhesi's debates with the Department for Transport
(1 day, 8 hours ago)
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I beg to move,
That this House has considered the potential merits of regulating airport drop-off charges.
It is a pleasure to serve under your chairmanship, Ms Vaz. I want to make the case for ending airport drop-off charges altogether, or at the very least introducing a free grace period, and for clear, consistent signage at all airports so that passengers know exactly what they are being charged and how to pay. I have received significant casework on this issue, and I know that colleagues across Greater Manchester and across the country will share my concerns. The current system is unfair, confusing and punitive. It does not work for passengers, and it is time for a change.
Manchester airport is our international gateway. It is the third busiest airport in the United Kingdom, and a vital engine for the north-west’s economy. It should be a source of pride, not stress, yet the regime for dropping off and picking up passengers has become overly complex and, for far too many people, deeply unfair.
Let me start with the current rules. Outside each terminal, the tariff is £5 for up to five minutes, £6.40 for up to 10 minutes and £25 for up to 30 minutes, with a maximum stay of 30 minutes. Since last spring, the airport has operated a barrierless automatic number plate recognition system. If people forget, or if the process is unclear in the rush and stress of a drop-off, they are liable for a parking charge notice of £100, which is reduced to £60 if paid within 14 days.
I do not dispute the fact that airports face operational pressures. Forecourts are constrained spaces and congestion causes delays and emissions. The aim of a barrierless system is to keep traffic moving, but we have to be honest about the human reality. A parent unloading luggage at 5 am or a carer helping an elderly relative to the terminal door is not thinking about an online payment later that day. They should not receive a penalty notice in the post just because there is no clear or simple way to pay at the time.
There is a wider issue with value for money. The RAC has shown that UK drop-off fees have increased across many airports. On a cost-per-minute basis, Manchester is among the worst, charging £1 per minute for the first five minutes. That is hard to justify and is out of step with passengers’ experiences elsewhere. A member of my staff shared his experience from a recent holiday he took via Kraków airport, for example: the drop-off and pick-up area offered eight free minutes, then a small fee of 5 złoty—about £1—per four minutes thereafter, with simple rules, clear signs and visible ways to pay.
I thank my hon. Friend for securing today’s important debate on drop-off charges. My long-suffering and complaining Slough constituents have been on the case about extortionate drop-off charges—not to mention excessive parking charges—at our nearest airport, Heathrow, as well as at Gatwick. I have consistently raised with Heathrow the issue that there is a disproportionate expense for merely spending a few moments on its premises. Does my hon. Friend agree that, without a direct western rail link to Heathrow or sufficient alternative public transport from Slough, passengers are being forced into a corner and into paying excessive charges? Does she agree that that must stop?
I absolutely agree.
I want to discuss the realities in Bolton. There is a direct rail link from Bolton to Manchester airport; a typical journey time is about 36 to 45 minutes and, at off-peak times, a single ticket can be found for anywhere between £4 and £9. There is also a direct coach from Bolton interchange, which takes about 65 minutes; generally, prices range from £6 to £12. For many travellers, these options work, and we should promote and protect them, but they do not work for everyone. For a family of four with two large suitcases and a pushchair, or for people catching a very early flight or arriving back late at night, public transport is not always practical.
For those who drive, the maze of choices remains problematic. The airport provides a free drop-off at JetParks with a shuttle to terminals. That works for some people, but it is further away, involves a transfer and is simply not suitable for those with mobility needs or heavy luggage.
We should also reflect on governance and accountability. Manchester airport is part of the Manchester Airports Group, which has a unique ownership structure combining public and private shareholders. Manchester city council owns 35.5%, IFM Investors owns 35.5% and the nine other Greater Manchester councils, including Bolton, together own 29%. That public stake brings with it the responsibility to treat passengers fairly.
What should the Government do? Many of my constituents would say that the answer is simple: scrap drop-off charges altogether, or at least introduce a short free period for pick-ups and drop-offs. I recognise that all airports differ in size and layout, and one solution may not fit all, but there is a clear and proportionate role for Government in setting expectations around fairness, transparency and consumer protection.