Avanti West Coast Contract Renewal

Tanmanjeet Singh Dhesi Excerpts

Tuesday 25th October 2022 Commons Chamber

[Mr Speaker]

I call the shadow Minister, Tanmanjeet Singh Dhesi.

[Mr Tanmanjeet Singh Dhesi (Slough) (Lab)]

I thank my hon. Friend the Member for Lancaster and Fleetwood (Cat Smith) for securing this urgent question because Avanti West Coast’s continued abject failures are simply unacceptable. Over the course of its contract, Avanti has had the fewest trains on time, more complaints than any other operator and a wholesale failure to train new drivers, which has led to the mess we have to endure today. Despite this, Avanti has been rewarded with a contract extension. The Tories, as usual, are rewarding failure, yet there are gaping holes in the improvement plan announced alongside the contract extension, which will prolong passenger misery.

On the busiest main line in the country, at the busiest time of year, there is not a single bookable weekend service between November and Christmas—not one. The service reductions that the Government signed off were supposed to increase reliability, but they have done the exact opposite. Can the Minister explain today when services will be available to book and why the Transport Secretary failed to demand that as a condition of handing over millions in taxpayers’ cash? Avanti is being paid precisely the same management fee as under the previous contract, even though hundreds of services are not running—why? Travelling across the north is also becoming next to impossible. Today, more than 40 services on TransPennine Express have been cancelled. As my good friend the Mayor of West Yorkshire, Tracy Brabin, lamented to me:

“It’s chaos and the Government must intervene.”

So why are they planning to hand TPE an eight-year contract for this service in May? Perhaps the Minister can enlighten the House as to whether they are preventing a deal between TPE and the workforce which could improve services in the short term?

Today, what the public need to hear from the incoming Government—yet another Government—is a serious plan to get travel across the north back on track; they need to hear a plan to restore services. If the Government cannot get that, they must withdraw the contract, because passengers are sick and tired of excuses.

[Kevin Foster]

We have been clear that the current position with services is unacceptable and we expect significant improvements. Long-term contract award decisions will be affected if, as we approach them, the service day to day is not where it should be. The management fees that are paid are specified in the contracts for operating. That said, the performance fee, to which the hon. Gentleman was perhaps also referring, for Avanti for the period beyond the withdrawal of rest-day working and the current timetable reductions is due to be independently evaluated. That is not just done by the Government and it has not yet been done. I suspect that the independent evaluator will want to take on board quite a number of these points, but the hon. Gentleman will appreciate why I would not want to give too many comments from the Dispatch Box on what the independent evaluator should do.

As for the plans for improvement, the first point to make, which has already been touched on, is that we are seeing more drivers being trained by Avanti West Coast and there are plans to reinstate the vast majority of the timetable in December. Clearly, when deciding what comes next we will want to make sure that that has worked and it is delivering an acceptable level of service for ourselves and for passengers more widely. On TPE, although we are of course welcoming the fact that we are starting very large-scale investment into that route, the level of which that route has not seen for decades, we need to see significant improvement.

As for moving immediately to cancel the contract, I remind the hon. Gentleman of the quotes in the Manchester Evening News on 6 October that were attributed to Mayor Burnham about how that could bring more disruption in the short term. The idea that putting this situation into the hands of the operator of last resort would immediately resolve a driver shortage and other issues is not one that stands up to any scrutiny.