Oral Answers to Questions

Susan Murray Excerpts

Thursday 5th March 2026 Commons Chamber

[Mr Frith]

I thank my hon. Friend for his well wishes; I am grateful for the opportunity to help to dispel any misinformation on this exciting programme of digital transformation of our public services. Let me be clear: this will not be compulsory, and there is no central pot of data. In my early conversations, I have already been assured of the security of data by design and the intentions of this plan to make digital ID not compulsory, but something that people deem for themselves to be a “must have”. It is for us to rise to this challenge in our design and delivery of it. More broadly, we want to have a national conversation. The upcoming consultation will clearly set out the Government’s position on this programme.

[Susan Murray (Mid Dunbartonshire) (LD)]

11. What estimate he has made of the cost of the civil service pensions recovery plan.

[The Paymaster General and Minister for the Cabinet Office (Nick Thomas-Symonds)]

On the recovery plan, the Government have ensured that hardship loans are in place. The Government are monitoring Capita and holding it to account on the recovery plan. The priority is to stabilise the service; there will then be a commercial discussion on cost.

[Susan Murray]

On 23 February, the Cabinet Office confirmed that hardship loans would not be available to dependants or surviving spouses of civil service pension scheme members. That left one of my constituents alone, with two children and just one income after sadly losing their partner. Can the Minister explain how much it would have cost to provide support to dependants? Can he tell me how many people have been left without support as a result of this decision?

[Nick Thomas-Symonds]

I would be grateful if the hon. Member wrote to me about that worrying case; I am more than happy to look in to it. The objective is, first, to try to ensure that people are not left without support, but I should also tell the House that the Cabinet Office has already withheld moneys from Capita for not meeting milestones, and our contractual rights are reserved in respect of Capita and the previous provider, MyCSP.